Help with extension section of pattern

Josh Smith
Giga Contributor

Hello.  I've been trying to complete the Discovery Fundamentals course, but the simulator tasks have done some weird things, such as removing changes that were made previously or not allowing steps to work that should be working.  For example, the task is to grab the processor name for a windows server, and insert it into the description field.  Should be simple enough - WMI Query, Filter Table, then Set Parameter Value.  Except the only thing that actually works is the WMI Query.  The Filter Table does not work, even though I'm specifying the CI name as a condition.  

 

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6 REPLIES 6

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Josh Smith,

I see an issue here in how you are using the variables and some assignments. First of all I see you refer value in processor_name variable but that was never used before.

Second is when you want to insert the data to actual CI table, it's always better to use transform table operation.

 

I would suggest you to make changes in the wmi query step to use some temp table and do filtering and in last step use transform table to update data into cmdb_ci_win_server CI.

Please mark Helpful / Accept Solution so that it helps others with similar questions.

Josh Smith
Giga Contributor

Interesting.  This was the method that the instructions in the course said to use.  Thank you for all of your hep SiD.  I will try to do what you suggest here.