How do you stop Discovery from automatically creating Hardware Models in the Product Catalog?

[jwelton]

ServiceNow Discovery is autoamtically creating Hardware models in the Product Catalog.   How doe we stop it?

Thanks in advance,

Jeff Welton

[Community Alums]

Short of preventing discovery from populating the model_id field, I'm not sure it's possible. You could bundle them under existing models though through compatibles or substitutes. That might be a lot of work though.

http://wiki.servicenow.com/index.php?title=Creating_New_Models#Adding_Compatible_Models_to_a_Hardwar...

[Mark Stanger]

You might look at these Dublin enhancements to see if that will prevent things like you want.

Product Catalog - ServiceNow Wiki

[Robert Beliveau]

Bumping this to see if anyone know if newer ServiceNow releases like Tokyo or Utah provide any way to prevent a discovery source from creating hardware models.

[Rahul Priyadars]

see if this gives u some clue

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687582

Regards

RP