How do you stop Discovery from automatically creating Hardware Models in the Product Catalog?

jwelton
Tera Contributor

ServiceNow Discovery is autoamtically creating Hardware models in the Product Catalog.   How doe we stop it?

 

Thanks in advance,

Jeff Welton

4 REPLIES 4

prdelong
Kilo Guru

Short of preventing discovery from populating the model_id field, I'm not sure it's possible. You could bundle them under existing models though through compatibles or substitutes. That might be a lot of work though.



http://wiki.servicenow.com/index.php?title=Creating_New_Models#Adding_Compatible_Models_to_a_Hardwar...


Mark Stanger
Giga Sage

You might look at these Dublin enhancements to see if that will prevent things like you want.



Product Catalog - ServiceNow Wiki


Robert Beliveau
Tera Contributor

Bumping this to see if anyone know if newer ServiceNow releases like Tokyo or Utah provide any way to prevent a discovery source from creating hardware models.