How to categorize the following devices/switches/firewall/other belongs to which CI class in operations management.

[Priya Bonam]

We found that below devices/network firewall/interfaces/other are tagged to 'server' CI class in our system. We need to correct them to appropriate CI classes. please let me know if any information available for this or assist me to find out.

1.WAN Internal Interface

2.WAN

3.VCPE

4.Internet service provider(internet link type)

5.Firewall

6.switch

7.DNS

8.netscaler

[Richard Hine]

Priya,

Suggest you look at the CI Class Manager there are classes available for Netscaler, Firewalls and Switches, I am sure you can find appropriate classes for these.

If not, I would be looking at storing most of this in cmdb_ci_netgear or an appropriate child class of netgear.

What you don't mention is how you are populating this into cmdb_ci_server, is this from Discovery or from other tooling?

Thanks,

Richard

[Priya Bonam]

Populating data into CMDB through discovery.