How to configure AIOps in ServiceNow Event Management?

Shaziya Sayed
Tera Contributor

‎08-16-2022 12:00 AM

Hello,

Currently configuring ServiceNow Event Management. Need help with what are the prerequisites to configure AIOps in ServiceNow event management.

Thank you...

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VivekSattanatha
Mega Sage
Mega Sage

‎08-16-2022 04:31 AM

Hello,

 

It is part of health log analytics. You can go through this docs

https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/health-log-analytics-admin/concept/hla-landing.html

 

Regards,

Vivek

Shaziya Sayed
Tera Contributor

‎08-16-2022 11:02 PM

Thank you Vivek

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Jyoti33
Tera Contributor

‎10-09-2022 10:59 PM

Can anyone give the steps to implement to AIOps in event management?

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Rahul Priyadars
Giga Sage
Giga Sage
In response to Jyoti33

‎10-10-2022 01:10 AM

see If it helps you-

https://www.youtube.com/watch?v=FzGvHx-FpiQ

 

Also in Service Now ITOM - You can use Operational Intelligence for Pro-Active Ops. Alert Correlation can also be used for noise reduction which can be done in 5 ways in servicenow (rule based,CMDB,Manual,Text Based,Automated).