How to display only P1 and P2 incidents under emergency change request's related list "Incident pending change"

[shivaprasad3]

Hi ,

I wanted to display only P1 and P2 incident in the emergency change request to map the affected incident for the change.

Please find the below screenshot.

Where i we have to display only the P1 and P2 under "incident pending change".

Note this is the "emergency change"

[Tony Chatfield1]

If you only want to create a related record for P1/P2 incidents, then you should add a condition to the UI action so that is only available for P1/P2

If you want to show just P1/P2 Incidents in the change related list then,  then you can set a default filter for the related record.
Something like this.

[shivaprasad3]

Hi Tony,

If i change the "Default filter" condition then it will effect all the types of changes ie standard,emergency and normal but i wanted this functionality only on the Emergency change.

so please let me know how can i do this only for Emergency changes instead of affecting all the types of change.

[shivaprasad3]

Hi Tony,

Can you please let me know your inputs here?

[shivaprasad3]

Hi All,

Please let me know if you have any inputs on this.