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Dynamic tagging on CIs

Can we add tag to CIs dynamically rather than manual work?? like we do create new tag under key values and provide the key and value name along with CI. I want to assign tag to the CIs of entry based map and in future if any CI comes under that map t...

Discovery of Azure Service Principals and expiry dates

So I had a question from our cloud team, about whether we can discover the many azure service pricipals and their renewal dates in ServiceNow to automate the renewal process.Having looked it seems they are not stored as a cloud resource object so I c...

damianfell by Tera Guru
  • 1768 Views
  • 4 replies
  • 0 helpfuls

Automatic Alert Remediation

Hi  ,  Anyone explain how to Configure alert remediation actions and using alert management rule how to restart/start/stop the window services using Flow designer Integration Hub. Requirement - When the monitoring tool generates a event (having issue...

MID Servers as ephemeral Infrastructure as Code in AWS

We're in the process of implementing MID Servers as "Infrastructure as Code" builds within AWS - i.e. using Silent Installer options, inserting Mutual Auth and Secrets Management certs via command line, etc. Essentially, making it so that MID Servers...

Resolved! Script for Companies table cleanup

Hi, We have requirement where we need to delete Core Companies record where Vendor ID(custom field) is empty.The only relationship we need to look for is in the Business Application(cmdb_ci_business_app) table. If the core company record is reference...

PrashanthS by Tera Expert
  • 690 Views
  • 4 replies
  • 2 helpfuls

Resolved! Record Producer - Incident/Request - Attachments

Hello.  I have a Record Producer that is set to kick off an Incident in some situations and a Request in other situations, depending on the value of a variable. That part of the process (i.e. kick off Incident or Request) is working as expected. My i...

Application Services Availability status

We are populating the Application Services using the Tag-Based discovery, see below:1. Tag-based Discovery creates Application Services2. We take the data from the App-service and create a Business App, form the relation b.w both using Flow3. Now we'...