How to edit Global search to find out CI owner and other info

Aryan
Tera Contributor

Hi All,

 

We have an requirement if some is searching the CI in the global search it will display the CI owner and related Problem, problem task , change , change task , incident etc.

Aryan_0-1730716283404.png

 

Can anyone help me on this?

 

 

 

2 REPLIES 2

abhi159
Kilo Sage

@Aryan  try to create Search group 

for your problem create or edit search group add the tables you mentioned above in that group so 

that if someone search something it will show from that specific records from that that group and you can configure search source for that as well.

 

steps;

navigator - search group

and for search source select from administration

 

Please mark this response as correct or helpful if it assisted you with your question.

Aryan
Tera Contributor

Hi @abhi159 ,

 

I tried this but it is not working