How to I make a new ticket auto assign to an Assignment Groups

[juliochacon23]

Hi, I need help.   If an employee submits a new incident on our ServiceNow Self Service Page, we want the incident to be auto-assigned to a specific assignment group if they check a check box on the new incident form before submitting the incident.   The check box is tied to a field in the incident form.   Is this a business rule? See screenshot below

Thanks

-Julio Chacon

[Ashish Kumar Ag]

Gurpreet solution will work perfectly. I have done the same in a requirement.

Cheers.

[mdsannavulla]

You can use record producer script to set the any field in incident table like

var gr1 = new GlideRecord('sys_user_group');

  gr1.addQuery('name','IS Service Desk');

  gr1.query();

  if (gr1.next())

  current.assignment_group = gr1.sys_id;

[mdsannavulla]

And include your check box condition before above script like

if( producer.varaiblename == 'true')