Event Generator
Hi during the class we had a tool called Event Generator. This tool would allow is to generate fake events for testing. Does anyone know how we can obtain this tool? Thanks
Forum Posts
ACC Custom Plugin Certificate Renewal at Scale
Hello experts,We are a facing a challenge regarding the management of custom plugin certificates for ACCStarting with ACC agent version 3.0.1, ServiceNow requires that all custom plugin certificates be signed and added into the Trusted Root Certifica...
Asset v/s CI
Hi All,I was going through CSDM - Data Foundation NowLearning course. I need to difference b/w Asset and CI with respect to ServiceNow.As per the course it is stated that Applications, Virtual Servers, Web Sites, Cloud environments etc are all CIs. H...
How to do Manual Service Mapping? Please help me
Hi All,Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping.But,How to do the Service Mapping Manually if no discovery tool?What are the step-by-step procedures to complete Manual servi...
Resolved! Citrix Netscaler pattern
HiI am having lots of trouble getting the default Citrix Netscaler pattern to work. One of two things happens:- The pattern stops at "get vservers table" in the identification section. In debug mode the connection fails to the snmp device 8/10 times-...
Resolved! VMWareProbe failing: Unable to establish connection to https://<IP>/sdk
Anyone solved this Discovery issue? Historically, we've successfully discovered our vCenters, but it's stopped working relatively recently. We're getting: Unable to establish connection to https://<IP>/sdk We attempted the guidance in this KB under '...
Traffic Based Service Mapping data validation
I am validating the data for the service mapping but keep getting same error message on running the discovery on one of the applications. I have validated patterns and creds but no issue found. Any suggestions?
Resolved! Custom Discovery Schedule with a Condition Script
The "Run" choices we have when setting up a Discovery Schedule are: DailyWeeklyMonthlyPeriodicallyOnceOn Demand We would have to create multiple schedules in order to run a Discovery every weekday or just weekends. Or do we? It may not be obviou...
device went missing after discovery
Hi , i have a situation where there were around 20 windows servers in my cmdb, but as soon as i ran discovery 10 windows server went missing, what could the causes and troubleshooting steps ? @Ankur Bawiskar
ServiceNow Event management integration with SolarWinds OnPrem using Rest API
Hi Experts, We are looking to integrate SolarWinds with ServiceNow event management for receiving events from SolarWinds using Rest API mechanism. Can someone please help with possible ways to do so any documentation link would be really helpful. Th...
ServiceNow On-Prem Discovery of AWS – MID Server vs API
QuestionWe are running ServiceNow On-Prem, while our applications and infrastructure are hosted in AWS.Our objectives are:Discover AWS infrastructure and application componentsPopulate an accurate CMDBBuild service and dependency mappingsUse Operati...
How to create a Deletion Policy for redundant CIs in CMDB Data Manager
Hi, I need to create a Deletion policy for redundant CIs in CMDB Data Manager. Which filter conditions would work for this? Thanks.
Lift and shift migration from on-prem to cloud (Azure in our case)
Hello ITOM community, My company is performing a lift and shift of 80% of our on-prem servers to our Azure cloud. We have mid-servers located in all Azure regions that are being utilized. We have had no issues with Discovery finding the migrated se...
Resolved! Scripting vs Flow Designer
Hi All, As our company continues to enhance and standardize our ServiceNow configurations, I would like to understand team preferences and experiences regarding custom scripting versus Flow Designer for automation and logic.Please share your perspec...
“In Tag Governance, delete records from the cmdb_key_value table through a remediation plolicy?
“In Tag Governance, is it possible to delete records from the cmdb_key_value table through a remediation policy? Or does the remediation policy only allow clearing or updating values rather than fully deleting the record?”
