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Report on Actionable Alerts

I'm curious if anyone has a good strategy on reporting how actionable their alerts are. Most of our alerts are from monitoring sources that send clearing events when the alerting conditions resolve so the alerts and incidents are automatically closed...

Configuring severity Event Field Mapping for a New Relic alert

After setting up a New Relic webhook and ingesting New Relic issues into Event Management, I'm unable to create alerts due to the error message: "Severity: Invalid value". Despite configuring the Event Field Mapping, the error persists. I've followed...

Micael by Tera Contributor
  • 699 Views
  • 4 replies
  • 0 helpfuls

Bar code scanning

Hi, We have our customers creating the assets from Desktop and want to have the possibility to scan and populate the serial number. Wondering if it is possible to enable the Bar code scanning on the desktop with the scanner attached to it?  Does, add...

Shanti7 by Tera Contributor
  • 366 Views
  • 3 replies
  • 0 helpfuls

Aligning Discovery with Asset Management

I'd like to get the communities thoughts on challenges I am facing aligning Discovery of CIs created by Asset Management. I am quite experienced with Discovery, having worked with it for a few years. But I am new to Asset Management. My challenge is ...

TonyP4000 by Tera Contributor
  • 460 Views
  • 1 replies
  • 1 helpfuls

Disable database discovery in horizontal discovery

Hi,Is there a way to disable Database discovery ( ex: sql server , Oracle , Cassnadra, Couchbase) from horizontal discovery so that when i run discovery then it wont create database application related CIs ex (Instance, database,bcket..). However i a...