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VMWare discovery connection timeout issue

Hello everyone, hope someone could help us with this.. we would really appreciate any tip We have an issue with the VMware discovery, we are getting the following error, we obtained certain information, and we reviewed our network rules but didn’t id...

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ricardo9700 by Tera Contributor
  • 880 Views
  • 2 replies
  • 0 helpfuls

Discovery task Simulator 9.1

Hi,I am not able to validate the task as i do all the required configuration still it's failing.Any help is appreciated.

ServiceNow ITSM SOAR Actions

Hi Everyone, Long time lurker, 2nd time poster. I have a requirement to integrate the below https://marketplace.crowdstrike.com/listings/ServiceNow-ITSM-SOAR-Actions I'm newer to integrations, I've done Azure SGC, but I'm having a hard time finding o...

Need help with Regex for Event Rule

Hi,We have requirement to integrate one monitoring tool which will send us Assignment Group and Configuration Items fields as tags in the payload."Tags":"ConfigurationItem:XXX, AssignmentGroup:XXX, Host Name Tag:XXX, Application:XXX"The positions of ...

Resolved! Servicenow SAM - saas Lizenzmanagement

Hi all,do you know where if the Saas License Management is a component of the SAM Pro plugin or does a customer needs to license it extra? RegardsFranck

FranckM by Tera Contributor
  • 566 Views
  • 2 replies
  • 1 helpfuls

MSSQL databases not getting discovered

Hi Folks, We are trying to discover our MSSQL databases and while doing the discovery we are able to discover the instances, DBs for few servers and for few servers we are able to discover only the instances and not DBs. While checking the pattern we...

Karthik37 by Tera Contributor
  • 2352 Views
  • 10 replies
  • 0 helpfuls

MID Server: high number of credentials

Dear community, I have a customer with a high number of credentials (more than 700), handled with CyberArk.Do you consider this could be an issue when running discovery, in terms of timeouts by searching the correct credential for a CI, moreover the ...

Javier10 by Tera Contributor
  • 509 Views
  • 3 replies
  • 0 helpfuls

Do we need to enable IRE ?

Hi all, Is IRE enabled by default (I assume yes)? If not, how do we enable it?We do not use ServiceNow Discovery and the CMDB is populated through a third-party integration and a system external to ServiceNow which has IRE like rules and so we never ...