We have a group defined that contains users who can approve the purchase of certain devices. The catalog item uses the requesting users organization value (from user record) to further filter the group members. The Group Members variable is a referen...
Hello,I have created SSH Step in Flow Designer to run ssh commands on host "cpe-midserver-dev-01" which is MID Server. It is healthy & working fine. Giving Error: Credentials are missing when tested.Could you please advise.
Hi team, what is the purpose of this table Probable Root Cause[em_root_cause] and its related field? what it's role in Event Management. Thanks/Regards,Sathya Prakash G
I have few windows CIs who are active and working in the data center but due to some reason, we want to set them to retired in ServiceNow CMDB. We dont want Discovery to touch those retired CIs. Is it possible? PS - I thought of using identification ...
Hi Experts, We ran the discovery schedule and some of the ip addresses are stuck in ECC Queue with ready state and it is not moving. When we run those ip addresses individually we are getting success. Not sure why it is getting stuck. RegardsJag
I am trying to understand a mind boggling fact that how install_status is set to absent for any CI in ServiceNow. We are running Discovery; I see discovery MID server changes the install status from installed to absent. I now want to trace it back as...
Hi All,I have been using Service-Now discovery functionality for last 3 -4 months. Gradually moving ahead and skill enchancement propose, I am interested in learning how to customize our probes and sensors for accommodating not supported network devi...
We have activated the ServiceNow self help monitors for event managment, and it has autogenerated CI records in a new class 'cmdb_ci_appl_now_mid', howver we seem to be unable to include these in a service map. We currently use tag based maps for our...
Hi Can you guide me how I can run a report on the below:When was the last time that each of the 21,000 laptops had a successful "SAM Advanced Discovery" Check? I understand majority information is in this table ecc_queue_list I would also like to un...
Hello, How can I use an existing Import Set Table with IntegrationHub ETL? I have an external application that is pushing data into our ServiceNow instance using the basic Table APIs (not adjustable). To receive the data, I've created an Import Set t...
Hello Everyone, I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. The problem is I wasn't able to validate the ...
I have a request that all Brocade devices be classified as cmdb_ci_storage_switch. Currently they end up in cmdb_ci_switch. I've modified the model to remove IP Switch but when I run Discovery it adds IP Switch back and the devices stay IP Switches...
Hi All, We’re currently using multiple discovery sources, and as a result, some CIs are being discovered more than once. This makes it tricky to figure out which fields were updated by which source—especially when generating reports. We’re consideri...
Looking for information regarding the security requirements for implementing automated certificate management, particularly the permissions required for the account used in the automated certificate request workflow: The Microsoft Gateway user needs ...