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Reset AD User Password -Action

Hi we are using Reset AD User Password Action in the flow , whenever this flow getting executed it is showing success status without any error message. but when user tries too login with the new password he is getting an error with wrong password.  

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Sravani36 by Tera Expert
  • 1204 Views
  • 7 replies
  • 0 helpfuls

Resolved! Azure cloud Storage Account discovery using Key Authentication

Hi Community,  In our Azure tenant we are sticking to Microsoft recommendations and have moved away from Storage Key authentication to storage accounts and have disabled them by policy. As per official Microsoft recommendation : For optimal security,...

AdamSL by Tera Contributor
  • 1269 Views
  • 1 replies
  • 0 helpfuls

Resolved! Restrict Discovery of specific CI classes

Hi,I received a requirement to restrict discovery of some CI classes as the data is not used by concerned Teams.Could you please tell is there a way we can achieve this?If yes, what are the risks involved.If not , what are the reasons .Thank you

Uttam Sai by Tera Expert
  • 1130 Views
  • 3 replies
  • 4 helpfuls

ACC Agent Unable to Collect Host Data in Linux

Hi,I have installed agent on a Linux Machine in a EC2 instance. I am able to see the agent on the ServiceNow instance, but Collection failed for Host data. The error is as follows:I have used the single line command for the agent installer in the Lin...

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SubhraB by Tera Contributor
  • 874 Views
  • 2 replies
  • 2 helpfuls

"Palo Alto - Firewall Manager" Discovery Pattern Error

Hello,We're encountering issues while setting up an OOB serverless execution pattern for our Palo Alto Firewalls to populate the CMDB with device data from Panorama.We're getting two specific errors:"Pattern exit because Graceful Termination, reason:...

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ESX Discovery = CPU Name, CPU Type

Hi, I have a question, why horizontal Discovery on Windows Servers is filling:cpu_name: Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHzcpu_type: GenuineIntel but ESX probe VMWare - vCenter ESX Hosts is OOTB filling : cpu_name: (empty)cpu_type: Intel(R) Xeo...

Doci1 by Kilo Sage
  • 1107 Views
  • 4 replies
  • 1 helpfuls

Alert Management Rule not Executing

Here's my Alert:I've got a really simple rule:The Rule even shows that there is one matching Alert.But it doesn't trigger my subflowWhich is also very simple, it just closes the alert and writes into a log table.It works just fine if I test the subfl...

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Resolved! Advanced CI Selection and Filtering in Metric Rules

I've a use case that requires me to setup multiple metrics rules on one server. I'll have to monitor the /home directory with one set of thresholds, but I also have to monitor the /opt directory with a separate set of thresholds.I'm unable as of yet ...

CIM Storage discovery issue for Dell Unity

Hi Everyone, We are not able to discover the logical nas servers in dell unity boxes and we are observing below warnings. We are in Yokahama version CIM_RegisteredProfile.* - CIM_RegisteredProfile - No response received. Kindly let me know if anyone ...

Gopi Ramesh by Tera Contributor
  • 844 Views
  • 3 replies
  • 0 helpfuls