How to integrate AWS Cloud-Watch with SNOW (Event Management) for receiving Alerts?

[Shaun5]

Hi There,

There is an the initiative to integrate AWS Cloud-Watch with SNOW (Event Management) for Alerts to be sent to our Production Operations  for Production Cloud Server monitoring.

Do anyone know if there is a ServiceNow connector for this integration or how anyone would normally recommend integrating this?

The integration needs to take place fairly quickly.

Thanks for any feedback you can provide around this.

Shaun

[Ashutosh Munot1]

HI,

Table API allows your to perform Read, post,put calls to that table directly with basic authentication.

You can use that Cloud watch API but that is more on demand and not proactive.

Thanks,
Ashutosh

[Shaun5]

Hi Ashutosh,

Just a follow up around this integration, is the listener transform script that is configured for SNS messages, can it be configured to accept alerts through lambda?

Thanks.

[Rahul Priyadars]

Table API means - Posting data into Em_event table REST API which points to em_event table.

To insert records in the event [em_event] table with a single call, use this web service API:

https://<instancename>.service-now.com/api/global/em/jsonv2

Details here-

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/event-management/task/send-events-via-web-service.html

I see something in app store - Cloud Watch Spoke but it needs Service Now Integration Hub also.

https://store.servicenow.com/sn_appstore_store.do#!/store/application/d0c410d70f701010b489c7d92f767e...

Regards

RP

[gaurav4sn]

Hi Team,

Did any one find the way to integrate CloudWatch event to ServiceNow event. The paris url is not working