How to show the network devices in a service map?

[hanaphouse]

I have tried mapping one of our on-prem applications, however, it is not showing the network device dependencies on the service map. Is there an additional step that I should be doing?

[Thomas Powe]

Right click on one of the connections and select "Show Network Path"

[hanaphouse]

I was actually looking for that option, however, this is what I am seeing:

[Rahul Priyadars]

see if this helps you.

Network Path Discovery in ServiceNow Service Mapping

https://community.servicenow.com/community?id=community_blog&sys_id=63cda2e9dbd0dbc01dcaf3231f9619eb

Regards

RP

[VaranAwesomenow]

@hanaphouse  Did you figure this out ?