How to solve the Network Switch (IP Switch) Payload Processing error issue. "Failed Exploring CI"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-13-2023 12:39 PM
Hi Friends,
Please anyone help me,
I am facing an issue in Payload Processing, Steps:- Check For Output Payload Errors.
Error Details: In payload, no relations are defined for the dependent class [dscy_route_interface] that matches any containment/hosting rules: [dscy_route_interface >> Used by >> cmdb_ci_hardware].
I am trying to discover CI Type: Network Switch, Class: IP Switch, during Discovery error populating like:
"Failed Exploring CI Pattern, Pattern name: Network Switch, To Check Pattern Log Press Here".
Discovery status:
Discovery Log:
#discovery #mapping #patterndesigner #itomforum
Thanks,
Prahlad Kumar
- 353 Views

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-13-2023 10:34 PM
Similar Issue Different Class. refer below URLs and act accordingly.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725816
Regards
RP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-14-2023 02:51 AM
Hi @Rahul Priyadars,
I tried the same things from other posts you have replied to this link, but not resolve this problem. Can you please help me with a specific Network Switch?
Actually, after running discovery, it shows this error:
"Failed Exploring CI Pattern, Pattern name: Network Switch, To Check Pattern Log Press Here".
Please help me to get it resolve.
Thank you.
Prahlad Kumar