How to view detailed system logs?

[adevezin]

I am trying to view the detailed system log that comes in a .list search. My problem in its original form is that i want to view detailed log of why the test credential would fail. I knew that ServiceNow had hidden .list searches you could do to view more detailed information, however I am not able to find any of these .list searches mentioned in the docs. If someone could point me in the right direction to find where these .lists are mentioned, and also if there is any way to see why test credentials would fail (not what are common causes, but a detailed log available to view in servicenow). Thank You.

[shloke04]

Hi,

You can navigate to All Logs module under System Logs as shown below:

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

[adevezin]

Thank You. I was aware of this one. I wasn't able to find any logs regarding credential testing in here. Is that not going to be logged?

[Deepa Srivastav]

Here is the link to documentation..

Viewing System Logs - ServiceNow Wiki

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

[MikeD314]

That link is dead now, but it is archived at: https://old.wiki/index.php/Viewing_System_Logs

Then there is the new documentation for system logs at: https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/system-logs/concept...

Regardless, the (old) wiki is much more detailed and informative than the new documentation. I don't know why they replaced it except the styling on the new doco site is a little bit prettier. (Though I guess some of the information there might be outdated now so double check anything you find on it...)

Anyway, thanks for your answer. It got me a lot of good info (because I knew the old wiki was archived) and I thought I'd just share the updated links that work now.