What happenedThe OOB 'MSSql DB On Windows' pattern was handed a 'cmdb_running_process' record with a stale PID. SQL Server had restarted, and Windows had reassigned that PID to a different process. The pattern resolved the PID live, got back the othe...
Hi All, I would like to check with you on your experience utilizing Agent Client Collector Discovery?Does any huge impact on the host machine?As based on my past experience (many years ago) it does impact the host time to time.Hence I would like to s...
I have a question regarding Windows Discovery and alternative methods for collecting detailed Windows server information.We are currently performing ServiceNow Discovery in a customer environment and have successfully validated SNMP connectivity to W...
Fairly straightforward question which I'm sure will have a not so straightforward answer. Goal is to be able to look at the dependency view of a switch and see all the connected devices. Specific use case that triggered this post is the ability to pu...
Hello, We have a requirement to discover AWS Connect applications and its related resources.We have the AWS Cloud Discovery set up with ServiceNow and we are bringing in resources for k8s. kinesis, bedrock etc.,Does it cover AWS connect as well with...
Hi Community,I am designing an incident model using CSDM for AWS/Azure discovered resources and would like to understand the recommended ServiceNow approach.My requirement is:We have multiple Application Services.Each Application Service may have an...
Good Friday Afternoon, I am wondering if one of the ITOM Rangers could expound on the rules and procedures that the Discovery Admin Workspace uses to create Discovery schedules based on InfoBlox SGC input. What we are seeing is that it did create a n...
Hi Community,Our VMware Team have confirmed that we do not have a vCenter Server managing the ESXi hosts. Each ESXi host is standalone and has its own IP address.For ServiceNow Event Management, should we configure a separate connector instance for e...
Hi all, Our infra teams wanted to check if the below use case can be met by ServiceNow graph connector or cloud discovery: Azure Kubernetes Service (AKS) and Azure Virtual Machine Scale Sets (VMSS). Discovery will help inventory counts, VM configs as...
We are getting data using JDBC with specific SQL query but while using last run datetime it is throwing error meanwhile same query works fine when it is disabled. Error: com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near the keywo...
A Data Manager Retirement Policy has been created with the following configuration:Retirement Definition: TruePolicy Filter: CIs are associated with the filterNeeds Review: UncheckedRetire Schedule Job – Run As: User has the Admin roleAlthough the po...
Hi everyone,After a successful IP-Based Certificate Discovery, I can see relationship records being created in CI Relationships [cmdb_rel_ci].I'd like to understand:Where can I verify which relationships were generated by Discovery?If I want Discover...
We had a previously working LDAP Server working on port 389, but have now decided to go with LDAPS on port 636: The URL is changed to ldaps://servername.com:636.I´m getting this error: Error Message ldaps://servername.com:636 Could not find a valid c...
Hi Team,I'm looking for clarification on Windows Discovery behavior when only SNMP credentials are available.We have a customer environment where:SNMP v2 credentials are configured for Windows servers.SNMP v3 credentials are configured for network de...
Hello Community, We have observed that AWS RDS Discovery populates the CI Name field with the database name (DBName), such as salones or initial, instead of the AWS RDS Instance Identifier (DBInstanceIdentifier), such as renault-rds1-prod or renault-...
