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Step by Step - Database Discovery

Hi Everyone,We are planning to implement Database Discovery in our environment. We have already implemented.Windows DiscoveryThe next phase is Database Discovery.Databases in ScopeMicrosoft SQL ServerOracle DatabasePostgreSQLAzure SQL DatabaseAuthent...

Active Cloud not classify

Hi I am in process of implementing Azure Ip based cloud discovery.Please help mme fix this issueAPI based discovery is working fine (cloud resources and VM's are getting discovered). I have enable VM schedule which runs after discovery, where am gett...

KranthiB by Mega Contributor
  • 301 Views
  • 4 replies
  • 0 helpfuls

Oracle discovery using Kerberos and Oracle CMU

Good day experts, We have Oracle databases running on both Windows and Linux servers. Currently, we use local database accounts for authentication and discovery of Oracle instances, and some Oracle instances are discovered through OS-level discovery....

BehrouzK by Giga Contributor
  • 438 Views
  • 1 replies
  • 0 helpfuls

Should a MID Server go Down during validation or remain Up?

 Hi everyone,I have a question regarding the expected behavior of MID Server validation.When I click Validate on my MID Server, I expected the MID Server to briefly go Down while processing the restartService and Invalidate SystemCommands, and then c...

AvinashU by Tera Contributor
  • 337 Views
  • 3 replies
  • 0 helpfuls

Investigation of Intune Records Updating a Single CMDB CI

Hi Team,I am currently investigating an issue where multiple computer records received from Intune are updating a single CI in the CMDB.As part of the analysis, I have verified the following:The Intune records have different source native keys.The co...

avinash_22 by Tera Contributor
  • 401 Views
  • 1 replies
  • 0 helpfuls

OCI discovery via CyberArk

Has anyone set-up OCI cloud discovery by integration with Cyberark? We have done this for On-prem Infra windows, Linux and trying to enable OCI credential retrieval via CyberArk. But unsure if cyberark supports storing and rotating OCI API credential...

chaithra10 by Tera Contributor
  • 411 Views
  • 1 replies
  • 0 helpfuls

Service Mapping errors

Dear experts!While doing the service mapping of an application, am getting the below error message. Can anyone help on this.? DNS lookup failed for host XXX Check that the host is accessible by the correct MidServer.

AthulyaS by Tera Contributor
  • 250 Views
  • 1 replies
  • 0 helpfuls

SNMP Patterns Community Library

Hi all,I have found several good posts showing how to build custom SNMP Discovery patterns, such as examples for Axis cameras.Is there a shared library, GitHub repo, or community project where people share actual working SNMP discovery patterns?  It ...

Gary Ault by Tera Contributor
  • 264 Views
  • 1 replies
  • 1 helpfuls

Agent Client Collector not connecting correctly

Hello everyone, we have an issue in which Agent Client Collector is connecting to the wrong instance.To give a background, we have three instances: Dev, Test, and Prod. We have first started testing ACC in our DEV environment, so we enabled the WebSo...

Ansly21 by Tera Contributor
  • 359 Views
  • 3 replies
  • 1 helpfuls

Resolved! Service (or App) Owner's Dashboard

We're preparing to roll out service maps and one of the deliverables I'd like to create is an App Owner (eventually, Service Owner) dashboard that shows the viewer: For all apps I own, these are the ones that are listed as being Impacted by an Incide...

Validate action continues to spin indefinitely

The MID Server is up and communicating successfully with the ServiceNow instance. Heartbeats are working, ECC Queue messages are processed, and system commands (restartService, grabLog, grabSettings, load_ip_access) are executing successfully. Howeve...

AvinashU by Tera Contributor
  • 370 Views
  • 3 replies
  • 0 helpfuls