Resolved! CMDB Discovery credentials
Hello, i am getting below error when i am testing of credentials in discovery, i cross check the ip address
Forum Posts
duration fields in export to excel
I've already found this in the wiki:5.1 ExcelDate, Date-Time, and Time fields are all exported as their display values, displayed using a custom format instead of the system date format. Duration fields, however, export as the value stored in the dat...
Location is appearing blank or different on Asset and CMDB
checked location field got removed under a user name but he says he has not updated it , In order to check audit history it says first updated by Mid server on 18 feb but on 23 feb it updated as blank and shows updated by a user name , how can we r...
Agent Client Controller populate Assigned to
Has anyone found a way to have ACC to populate the CI assigned to when collecting data. I set the property "sn_acc_vis_content.set_assigned_to", but nothing changed.
Discovery pattern extension for MySQL
Hello all, I need a help with extended pattern "My SQL server On Windows and Linux". I created an application credentials for MySQL database and used them in pattern:Then I need the following commandline to connect to MySQL:And I got the error: I che...
Difference between Switch Port tables dscy_switchport and cmdb_switch_port
Hi,I have noticed that on Switch CIs there is a tab called "SwitchPort" which references the dscy_switchport table. However for Firewall CIs there is a tab called "Switch Port" which references cmdb_switch_port table. Can anyone help me understand t...
Can ACC rpm package for Linux be signed by RPM?
Hi allNew to ServiceNow I have an issue on the ACC rpm package for Linux according to the documentation here: https://access.redhat.com/articles/3359321The command rpm -qpi agent-client-collector-4.2.1-x86_64.rpmshowsSignature : (none)Is there a po...
JEA v2 based discovery return error during WMIFetch $computer variable is empty
Trying to implement JEAv2 discovery, and always getting the same error in the agent log on the MID serverAfter running this partexecute(& { fetchMultipleWMI -wmi "false" -output_format "json" -WMI_FetchData "root\virtualization\v2\Msvm_ComputerSys...
is there any way to push metrics manually to servicenow for anomaly detection?
Since my resources are limited, we don't have a mid server installed or any third-party integrations set up.Still, we're interested in gaining hands-on experience with anomaly detection using Machine Learning. Do you have any suggestions or leads on ...
Need to check a Server
Hello all, I was asked to check if we are receiving a data from the mentioned server or not. Let's say for example, DXDCPV12345. So, As of my knowledge, I navigated to ECC queue and when I search the server in 'Name", I found it.But when I check in t...
Resolved! CMDB Data Attributes for Service Offering
We are maturing our Service Offerings. Are there standard data requirements for service offerings in CMDB? We are in a crawl phase, so I am looking for the minimum viable data to start. Thanks!
How to stop classifier to trigger pattern for each process?
I have a scenario. For IBM DB2 there are multiple db2sysc process running on servers which are numbered like db2sysc 0,db2sysc 1, db2sysc 2 ....and so on. Now the problem in ootb classifier and pattern are triggering pattern for each numbered process...
Service Mapping: Load Balancer Service is ignored since there is no relation to the load balancer CI
Getting this error while trying to top-down map a service using an api endpoint. The Load Balancer Service mentioned in the error is part of an Nginx Load Balancer. Has anyone seen this message before? Thank you
Virtual Netscalar Citrix Load Balancer Discovery
Hello ServiceNow Community, I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for a...
Mid server Service Account - Generating Failed Logged on Alerts
Hello Everyone, 1. During discovery, does the MID Server attempt to use its own service account for authentication instead of the credentials configured in ServiceNow? If so, at what stage does it use the service account?2. Can the MID Server servic...
