Hello! We discovered some core_company records imported through the MID Server that have garbled characters (Shift-JIS encoding) in their names, which are originally in Japanese.When we restore these garbled records, we usually find that a separate r...
We are looking for feedback from customers who have implemented Service Graph Connector for Azure and/or AWS and have addressed the challenge of retiring CIs when the corresponding cloud resources are deleted from the cloud provider. Our expectation ...
When I am trying to run the discovery, I am getting above error message. I have tried to delete the host and rescan it but still error message showing up.
Hi,I am trying to get SD-WAN edge devices discovered in ServiceNow, and wanted to check what approach others are using. Is there out-of-box support for SD-WAN edges in standard ITOM Discovery, or does this always require a custom pattern/classifier?...
Hi,I am trying to install a MID Server, but the following warning is displayed during the installation: Warning: Cannot connect to install.service-now.com.Installation can continue successfully, but the MID Server will not be able to auto-upgrade. Pr...
Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Azure Subscription identification, error: Custom operation a6e5288173b363008c51d6dcb7f6a75e was not found. Make sure that the custom operation exi...
Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Azure Subscription identification, error: Custom operation a6e5288173b363008c51d6dcb7f6a75e was not found. Make sure that the custom operation exi...
Hi Everyone, I am working on implementing Tag-Based Service Mapping for existing Application Services in ServiceNow and would like some guidance on the best scalable approach. Current setup: - We already have existing Application Services.- I created...
Hi All,I am getting Activation failed while installing Discovery plugin in my PDI. Kindly help.
Please help me to complete ITOM course as what modules need to study still not clear
When we open a CI record in CMDB Workspace and try to update any attribute and click Save, the update fails with the following error Error in CI Update: Unable to complete the requested operation due to an IRE exception. Contact your system administr...
Hi Community,I’ve integrated SolarWinds using the Integration Launchpad, but the severity field is not populating on the Event form. In the processing notes, I can see that it’s invoking the event rule “SolarWinds Icon Severity”, which maps Icon (Sou...
End Goal: Create a relationship between an application server and a database server. Challenge: A configuration file is hiding the DB Connection String in an external Azure Key Vault Secret. The configuration file has reference to the Key Vault URI a...
Hi everyone. I'm hoping someone can help me as I haven't been able to find any results online and the remediation steps for the error aren't applicable. I'm getting semi-regular occurrences of the error "Discovery ECC Queue Missing or Empty" which ha...
Service Mapping Advanced Simulator gives incorrect result even though all the steps followed correctly. When we run the discovery on Simulator provided entry point, the result expected in the task validation does not match what we get in the Lab. I h...
