Need to change the community handle name
Hello all,I want to change my ServiceNow Community handle name , which currently looks like this "KondurVishR1582" , does anyone know how to do that, if so please do share.Thanks, Vishnu.
Forum Posts
Discovery is not overwriting some values
Hello,Working with discovery pattern for a custom table we are trying to update or create new hardware models in the system, from the patter we get the model name and in a pre script we search in the model table to see if it exist and if it does not ...
onChange client script with Script Include issue.
We have two forms, Form1 and Form2 (catalog items), which can be triggered either individually or sequentially.Both Form1 and Form2 are configured with similar variables that are automatically populated using onLoad and onChange client scripts.When F...
Resolved! Looking for the SncMakeAndModel to see if it tries to normalize the new companies
Hello, I'm seeing how discovery create new companies and find the MakeAndModelJS script include and see it calls the SncMakeAndModel script but I can't see it anyware, we are looking to see if when the script create a new company it tries to normaliz...
Odd error when running Debug in Discovery Pattern
We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps. More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer. The odd thing is th...
Service Portal Issue
Hey,I tried impersonating a user in servicenow and trying to access the new build portal.But getting this error--java.lang.NullPointerException: Cannot invoke "java.util.Map.containsKey(Object)" because "sourceFields" is null it show the eforms, but...
How many of you actually use Machine Learning Powered mapping?
We are doing Service Mapping in our organization in preparation for CMDB go-live. So far we have done Dynamic CI Groups and some manual mapping. The topic of ML (Machine Learning) based mapping came up and the Architect chose to defer it. Just curiou...
Retrieve Updated RAM Value on Window Server Without Rebooting the machine using ServiceNow Discovery
When running discovery on a Windows server, the RAM value is retrieved from the registry. However, this value may not reflect any recent increase in RAM on the machine. To fetch the updated RAM value without rebooting the machine, you can use the fol...
Why CMDB maturity fails when CI status, ownership, and lifecycle aren’t enforced in ServiceNow
Many organizations invest heavily in Discovery and populate thousands of Configuration Items (CIs) in ServiceNow, yet the CMDB still provides limited operational value.From a CMDB and ITSM perspective, why does CMDB maturity stall when CI status, own...
TCP connections for windows servers is not populating
Hi AllNot able to pull the TCP connection for windows server discovery.for some servers it is getting populated.I am getiing info messege in discovery logs "sensor script for Windows - Active Connections has no payload data to process"Windows -ADM l...
How to configure Message Key or best way to configure Message Key?
Hi All,We are receiving events using MID SNMP Trap Listener method. As we know, with this method only source, description and additional information fields are populated with the values.I want to understand what's the best way to configure Message ke...
CIS - Event Management exam dumps.
Looking for mock exam questions for Certified Implementation Specialist - Event Management Exam. Quizlet.com has some flash cards but they are too basic. Please share the link if you have know any sites from where i can download the dumps.
SG-SCCM v3.6.0 Missing Data Source using guided setup
Using the guided setup after installing the 3.6.0 SG-SCCM plugin and creating the JDBC Connection, the next step is to validate the Data Source using the newly created JDBC connection. I manually tested the SCCM connection traditionally and via the c...
Resolved! Where can i find CIS - Discovery Practice Test?
Hello, Hope all are safe and doing well. I wanted to know where can i find good mock test or practice test for CIS-Discovery which I am planning to give. I have completed the Discovery fundamentals training and have worked on the module for 2 months....
Connecting Discovered Application Services Across Service Maps
Hello Community,I have a question regarding Service Mapping. When Discovery creates application services and generates their respective service maps, is there a way to connect one discovered application service to another within a single service map?...
