IBM SVC Discovery

marius_horja
Kilo Explorer

‎04-09-2015 02:23 AM

Hello,

Does anybody really know how to discover IBM SVC Storage Arrays, EMC Celerra using ServiceNow Discovery ? Below it's some Discovery Error output for IBM SVC Version 7.2/7.3 and EMC Celerra. Does anybody have some modified probes/sensors, best practice, a solution, some ideas   ?

Any help, informations will be really appreciated.

IBM SVC Discovery Errors:

1.png

2.png

EMC Celerra Discovery Errors:

3.png


4.png

Thanks in advance !

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stevefrancis
ServiceNow Employee
ServiceNow Employee

‎05-29-2015 12:11 PM

Our storage server classifier probe looks for 'Array' and 'NAS Head' profiles.   I think IBM SVCs don't have either of these profiles but they do have a profile for 'Storage Virtualizer'.   Your problem might be fixed by adding a criterion for storage virtualizer:



1. Go to the existing probe (https://<instance>.service-now.com/nav_to.do?uri=discovery_classy_cim.do?sys_id=6c83623337302000c760...)


2. Click 'New' under 'Classification Criteria'


3. Add a record with name 'storageVirtualizer' and criterion


        CIM_RegisteredProfile{{RegisteredName='Storage Virtualizer'}}.CIM_ElementConformsToProfile{{ResultClass:'CIM_ComputerSystem'}}.ElementName


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marius_horja
Kilo Explorer
In response to stevefrancis

‎05-29-2015 02:19 PM

More details can be found on below tread, due to courtesy of Steve Francis: https://community.servicenow.com/message/787308#787308



Thank you for trying to give a hand in this effort!! Appreciate !


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