Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: Failed to establish SNMP connection to host (xxxx.xxxx.xxxx.xxxx) Check that host is accessible and correct credentials are def

Ginuix
Mega Expert

Device is discovered. but getting error in discoverey logs

(empty)IP SwitchClassifiedIdentifying
 
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1 ACCEPTED SOLUTION

Ginuix
Mega Expert

Hi Everyone,

 

Thanks for all your input. The provided solution are already check for the reference what we have found.

In windows server some time port exhaustion happen cause this issue in my case.

 

Best Regards

Gin

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6 REPLIES 6

Aditya Kumar4
ServiceNow Employee
ServiceNow Employee

Kindly make sure correct SNMP credential are added.

i am getting OID in ecc

Abhishek Kuma11
ServiceNow Employee
ServiceNow Employee

Hi,

Kindly make sure that the device is up and is reachable for the vm where the concerned mid is added. Try using snmp browser too or snmp walk to query the device using the snmp credential that ia added in servicenow. This will confirm wether your device is reachable from the mid or not.

 

Agreed with Aditya, so make sure correct snmp community credentials are present.

 

Hoe this helps.

i have tested the credentials & getting OID's & in device details it is showing ip switch. rest i will try for walk as well