In CMDB Health Dashboard Correctness score card is not evaluating.

UDAY KIRAN REDD
Tera Contributor

‎02-04-2022 04:03 AM

Hi,

in my CMDB Health Dashboard correctness scorecard is not evaluating. Even after running the job also. I ran all the jobs, Completeness and Compliance scorecards are updating except Correctness.

find_real_file.png

In Cmdb_health_metric_status showing below list as false. What would be the reason for false. Tried to to make them Active=true and run job again but even after running jobs they are turning to false and status is showing as in-progress.

find_real_file.png

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Maik Skoddow
Tera Patron
Tera Patron

‎02-04-2022 04:33 AM

Hi

the following article explains the behavior: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722454

Kind regards
Maik

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Maik Skoddow
Tera Patron
Tera Patron
In response to Maik Skoddow

‎02-12-2022 02:11 AM

Hi @UDAY KIRAN REDDY 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik

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