Hi, ServiceNow have CMDB based alert grouping option, does it group/correlate the alerts related to CIs of a Application Service? For example, I have a sample application service( refer below pic), will ServiceNow correlate and group the alert relate...
Scenario: There are two applications named Paris and Rome. We need to create service maps for both of them individually. These two applications are using one common CI i.e Zookeeper (IP: 10.21.80.12) but the next layer is different for both of them: ...
Hi Community We recently updated to version 1.0.88 Discovery and Service Mapping release. We're looking to discover the below Azure Services that some are now available with the release but we don't appear to be discovering them. So I wondered, do we...
I created a pattern type and am now looking to update the process classifier but can't locate where to do so. There is an indicator to do this via the Triggers probes related list but I cannot locate that either.
I have ~50 IP Addresses to add as TCP entry points to an application service. Is there a way to add these either by bulk upload or flow designer instead?
Friends, I am trying to do Application service for Pulse secure application. (VPN application) The below is the requirement to do the service mapping , VPN service end point is “ https://secure.XXX.com “ where the port is 443 for that URL. And VPN po...
Suppose we have some ci's and we need to add them to the maintenance rule using script
VLAN information is not discoverable, is there any way to discover it ??
Hello Community, Does anyone know how I can retrieve passwords for Mid server: 1. Instance Mid user password 2. Service Account username and password. The previous developer has not shared this info and I now need these info to change parameter...
Good day experts, When discovering some Linux servers in DMZ, I get these "warning" msgs: Exit status: 1 WARNING: Your password has expired. Password change required but no TTY available.No shell detected and probe parameter 'allow_unsupported_shells...
HI, We are in the processes of deploying ITOM Health into our ServiceNow instance. We would require MID servers to be able to send Events from different monitoring tools which we have. Do you have a sizing document which we can use to help us determi...
Hello everyone. I have resources with tags in my AWS account. Besides the key and value, I want my cmdb_key_value table contains the Object_ID of the resources. I tried to obtain that ID through the implementation of changes in "GET TAGS" discovery p...
Per a customer requirement we are validating Discovery data supplied from SN for RHEL7 servers. To do this we are just running a series of commands at the Linux command line and capturing the output, then this data is compared with the data that Dis...
Hello Everyone, I have asked to set up discovery for devices classified as personal computers such that we can monitor them. I would like to know what is required to start discovering the personal computer class? Thank you all for helping me out.
I'm getting the following message when trying to discover a device. The other devices in the IP range are being discovered, and we know this device is active. I tested the credentials on it, and the test passed. Port 135 is open. I've not seen this e...
