Issues with task: creating an itunes pattern (part 2)

ShaniK · ‎08-11-2025

I am working on Discovery Fundamentals, Module 9, Task #2: Create an Itunes pattern. I have done everything I can think of to do in the identification steps and I still get: "Did you check the steps in the identification section are configured and tested correctly? every time I try to validate my steps. Can someone check and tell me where I am going wrong? I have been at this for 4 days already and I cannot get past this step.

Mannapuram · ‎08-12-2025

@ShaniK In Step 4 and Step 5, the name has to be $short_description. Though it's asked to configure as ' $cmdb_ci_appl[1].short_description', the screen shot in the step shows only the field name.

If this still doesn't work, please share the screen shots after pressing 'Test' for the steps 2, 3 and 4. Only then, we can debug, the values are fetched correctly.

Vijaya

View solution in original post

AJ-TechTrek · ‎08-12-2025

Hi @ShaniK ,

Refer my youtube channel - TechTrek with AJ , and ITOM Batch 3 for complete ITOM learning.

Below videos will very helpful for you.

https://www.youtube.com/watch?v=ddKONfRSwfA&list=PLXRgDc4BgFSwbng6_F85D9VSCBPnSdNiU&index=21

https://www.youtube.com/watch?v=bSvgsw08XeA&list=PLXRgDc4BgFSwbng6_F85D9VSCBPnSdNiU&index=22

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thank You
AJ - TechTrek with AJ - ITOM Trainer
LinkedIn:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
Topmate:- https://topmate.io/aj_techtrekwithaj (Connect for 1-1 Session)
ServiceNow Community MVP 2025