ITOM Discovery Fundamentals On Demand: Module 6 - Task: Create iTunes Process Classifier

Vee Jay Recana
Mega Guru

Hello Everyone,

 

I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. 

The problem is I wasn't able to validate the task due to the error shown:

VeeJayRecana_3-1738565464643.png

 

I was able to configure the Process Classifier and I have a working credentials for my MID server.

VeeJayRecana_4-1738565549909.png


But it's still failing when I'm validating the task. Is there anyone who encountered the same issue? If yes, were you able to resolve it and how?

 

Thank you!

 

1 ACCEPTED SOLUTION

Vee Jay Recana
Mega Guru

After troubleshooting with support representative, we determined that this is a MID server issue and they're currently working on it. I would recommend that if issue still persist for future takers of this course, consider raising a support case.

View solution in original post

15 REPLIES 15

smaze
Tera Contributor

Hi @Vee Jay Recana,

could you already resolve this issue? I'm running into the same problem ..

 

Greetings

Matthias

Still cannot complete this part. I can't see any post/articles that could help me with this.

 

Yes, same here .. Seems like there is no iTunes process running on this server.

I'll let you know if i can find something out!

grzegorz_d
Tera Contributor

I am unable to complete this step as well. It seems there is no active processes running on the windows server at all. Maybe contacting support is the way to go?

grzegorz_d
Tera Contributor

I am trying to complete it as well and I am unable to. When I look at the windows server information it seems like there is no active processes running at all. I think contacting support might be the way to go.