ITOM License details

[Imran Shad]

Hi,

I am looking to find if there is a way to track the details that show how ITOM licenses are consumed. We can see visual dashboard but not able to drill down to the details.

Thank you!

[Maik Skoddow]

Hi

basically ServiceNow should provide you with a license report on a regular basis. If not raise a Support ticket or reach out your ServiceNow Sales Rep.

But you also can have a look on OOTB  reports and statistics: https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/it-operations-managem...

And many question regarding ITM licensing are answered here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000863

Kind regards
Maik

[shloke04]

Hi @Imran Shad 

Please review the below doc and see if this helps you here:

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/it-operations-management/task/view-itom-license-statistics.html

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723691

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[ersureshbe]

Hi, Login with your production environment as a admin. Type as subscription in your left navigation pane and go to subscription management. You can get the complete details about your overall instance license and consumed details. Please mark as correct answer if it helped. Regards, Suresh.

[Rahul Priyadars]

Hi Imran

In Subscription Management you can see this procured vs Consumed

Are you looking for its Consumption details like which All servers Ips are contributing this Licesnse Count?

like this 

Regards

RP