Free BSD discovery?
Hallo,Does discovery discover FreeBSD servers?Thanks,Lada
Forum Posts
Resolved! sn_appclient.last.processed.checksum
We are upgrading to Quebec version and i see below one of the skipped item "sn_appclient.last.processed.checksum" with the description "checksum value of the store payload ". can i know what this is ?
Resolved! Prerequisites for discovery
Hello, Please help! We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here Suppose I shared these classes will they all be discovered by ITOM?? A...
Resolved! Horizontal Discovery - how is relationship type "IP Connection" discovered
Hello all, I am hoping you will be able to quickly identify the root cause for an issue I am seeing. We are discovering a large enterprise with many 1000s of CIs using horizontal discovery (not top/down service mapping). One of our CIs, a switch is s...
Cannot discover MS-SQL databases
We just recently upgraded from ServiceNow Express to Enterprise, but still use Express Discovery. Noticed that discovery does not find the MS-SQL databases, it finds the MSSQL servers, but not databases. I have followed instructions to add items to t...
Creating a signature to add to all outbound emails
Hi All,Is it possible to add a signature to all outbound emails - e.g. 'All emails are confidential plus company information...' or does this have to be added to all templates and notifications?Thanks,Rachel
Resolved! Discovery probes - differentiating Linux workstations and servers
We are using the OOTB probes, and our classifier doesn't seem to be able to distinguish between Linux servers and Linux workstations. From the logs it looks like it's gathering the OS information from uname-a, but the output doesn't give any of the u...
Service Mapping F5 load balancer issue
Horizontal discovery is working fine.But when I run the Service mapping discovery by providing the management IP it is giving the following error:Permission issues: SSH authentication failed. Verify that credentials have been correctly define for hos...
Resolved! Manually Merge Duplicate CIs
Hey Folks, I have a few CI's (Servers) that are duplicates, but are not being recognized as such in my environment. Is there a manual way to trigger de-duplication without scripting? Thanks in advance.
How we can add email as an .msg attachment into record when creating record using inbound action.
I want to add incoming email as an .msg file attachment to the newly created record. This record is getting created from the inbound action. I am able to attach email as .eml file but it is not showing images (HTML files).
Resolved! Issue configuring Mid Server
I was recently trying to install midserver on my windows server installed on VMware workstation. For that I have downloaded midserver installation zip file from my PDI which is on rome relase. But, unfortunately that file is missing installer.bat fil...
What CI Class are you all using for LAN Wireless Controllers?
I would like to hear from everybody which OOB CI Class they are using for Cisco Wireless LAN controllers. I know you can create a custom child class, but that seems to involve changing probes/patterns and I am not there yet knowledge wise. We are tr...
Could not resolve mid server for API request (OpenStack Datacenter discovery)
Hello All, I am facing an issue while I am trying to discover the OpenStack datacenters. it is showing like "Could not resolve mid server for API request". But I checked the discovery of an IP range using quick Discovery . it is working fine. Do I n...
Resolved! Storage Array and Storage Switch Discovery
Dear team, Can you please let us know if OOB ServiceNow can discover Below Storage Arrays VNXVMAXUnityCenteraRecover Point below Storage Switches Cisco FC SwitchesEMC FC Switches
Resolved! discovery - how do i increase the powershell timeout?
i am getting the below error when discovering a device. how do i increase the timeout and what should be the ideal max. timeout?
