Can anyone explain how to integrate SCOM with ServiceNow Connector in event management process?
Can anyone explain how to integrate SCOM with ServiceNow Connector in the Event Management process?
Forum Posts
Discovery of VMWare vCenter Photon Operating system
Hi All, We are using ServiceNow discovery and we have a requirement to discover VMWare vCenter Photon Operating system but ServiceNow OOB doesn't support the Discovery of VMWare vCenter Photon Operating system as we do not have OOB probe and sensors ...
Setting up MID Web Server and mTLS connection
Hi Community, I need help on setting up the mTLS for Mutual Authentication between MID Server and ServiceNow instance. I have went through few links in order to achieve this but yet, no luck. I'm asking here to seek for advise and guidance on how to ...
Deletion Strategy
HI Team, Can any one suggest ,how do i find out what all the discoveries are using probes. We have migrated to pattern long back (Orlando). Now as the deletion strategy works only in patterns and not on probes. https://docs.servicenow.com/bundle/sand...
Resolved! How do I create a Printer Only discovery schedule?
I have a task on me to discover +2000 printers on some subnets that we currently do not run any discovery on. The printers are found by SNMP probe. By using a SNMP behavior I would still discover other network devices on those subnets, some devices t...
Resolved! In which table is it recommended to register device information such as DELL's IDRAC and IBM's IMM/TMM?
I want to register DELL's IDRAC and IBM's IMM/TMM like Linux and Windows, like cmdb_ci_XXX_server, but I need to know which table is appropriate.
Resolved! Alert Management Rule - Remediation Workflow
I'd like to configure an Alert Management Rule with a Workflow (not a Flow) for remediation purposes.I'm not able to figure out how this is intended to be used though, and I also can't find any documentation on it. Is anyone able to assist/point me t...
WinRM discovery - WinRM over HTTPS. by using Port # 5986 - Certificate required?
Windows Server discovery through WinRM Do we need to import/install certificate in MID Server, If we want to use WinRM over HTTPS. by using Port # 5986? We have followed the doc https://docs.servicenow.com/bundle/rome-it-operations-management/page/pr...
Related entries in CI identification rule
What is the role of "Related entries" in CI identification rule ? Why it is required if we select "Independent" check box ? Since the CI will not be dependent of any other CI, then why to create Related Entries for an independent identification ?
Differentiating Discovery Identifiers for Physical vs Virtual Servers
Hi All, I'm looking to see if anyone has come up with good Discovery identifiers for servers when you have a mix of both a physical and virtual environment. Scenario 1 - Servers might move from Physical to Virtual. In this scenario, the hostname/IP s...
Resolved! How does ServiceNow handle/show virtual CPU on a form?
As per the KB0696858, the "CPU count" in ServiceNow means the number of physical CPUs (sockets). In this case 1 socket.Ref: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696858It appears ServiceNow doesn’t have a separate f...
MID Server Service account getting locked out frequently
Hello, We are using AD service Account for MID server used by Discovery. The service account is getting locked out frequently. Unable to find the root cause as no much logs from AD is available. Does anyone faced the same issue, pls assist ! Rega...
Map Printer OID to discovered CI via OOB Probe+Sensor
Hello Community! I have an issue regarding the retrieval and mapping of OID 1.3.6.1.2.1.1.4 sysContact reference info (oidref.com) via the OOB "SNMP - Printing" Probe. I see the sysName, sysDescr, and sysObjectID from the "SNMP - Classify: 9 OIDs" XM...
Resolved! Maintenance Rules - CI in Change Window default rule does not update Install Status
Out of the box, when running the maintenance rule "CI in Change Window", the cmdb_ci status of matching CIs is not changed. However, matching CIs are flagged in the em_impact_maint_ci table by this rule and this status is considered for impact and a...
Resolved! How to create a relationship on a specific field
I am looking for a way to create a relationship between two tables on a specific field. Most Youtube instructions and ServiceNow instructions arequit streit forward.Give a nameSource tableQuery tableThats it, but how do I define the relation field.Ex...
