Linux server classification to cmdb_ci_server
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10 hours ago - last edited 10 hours ago
Hi folks,
Appreciate any help or guidance as i am trying to classfiy the linux server to cmdb_ci_server class and for that i built the classifer as shown in screenshot
Also i built the custom pattern for the same .
using the discovery i am trying to populate the software package to cmdb_sam_sw_intsall table but during quick discovery pattern is throwing an error with screenshot in below
Custom Classifier
Triggers Probe contains Custom
pattern
Horizontal Discovery Logs
The record got created in cmdb_ci_server table
But cmdb_sam_sw_install table doesn't software package details.
I have also attached the retrieved payload from the pattern
Thanks
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6 hours ago - last edited 6 hours ago
I think it needs a mapping from discovery to SAM.
This could be your answer ! Please take a look at point#2 where the mapping is required.
Customize a Discovery pattern for Software Asset Management Foundation plugin
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3 hours ago
Why you want to populate in server? It's not good practice to update these. Also, if you have sam plugin enabled then in populate in cmdb_sam_sw_intsall automatically. Lots of config has done for this, which ultimately get used in servicenow SAM. I wont suggest updating it either.