Make CI status to Absent

[Phani deepthi1]

Hi All,

We are working on discovery issues and we need to know is there a way to mark the status of CI to Absent when the server is not pingable or active for 10 days in CMDB.

Please help if there is a way to achieve this through script or any custom pattern needed.

Thanks

[Michael de Boer]

You can create a scheduled job to check the CI attribute "Most recent discovery" or "Updated" daily.
If that value is older than 10 days, set the status to "absent".

Regards,

Michael

[Phani deepthi1]

Thanks for the reply Michael. Yeah working on that but I wanted to know is there a way to find the server is pingable or not. Because we need to know if the server is pinging or the server is inactive.

[Michael de Boer]

Maybe you can do something with the table "discovery_log"?
That contains the IP Addresses that discovery tries.

Regards,

Michael

[Rahul Priyadars]

Hi Deepthi

I see 2 use case here

Server is not discoverable/Updated because that server is not on n/w

Server is on n/w but not discoverable because of Infra or User access issue.

Now please define in which use case you treat server as ABSENT?

Your configuration management process docs should talk about this and accordingly you can plane your script.

Hope this helps.

Regards

RP