Modify calculated values in subflow (flow designer) for alert management rule

[Marc See]

I'm working on a subflow in Flow designer for alert management rule. How do I modify the calculated values? I'd like to essentially modify the way impact and urgency is calculated based on the Alert record's severity.

[SebastianKunzke]

You use an action. To modify the variables from the action you need to modify the action. Therefor you need to open the action. In the flow you can open the action over the button "Open action button". It is in the right corner beside the delete button.

Alternatively you can open it over the home menu of the flow designer in the tab "action".

Please be aware, that this is an OOTB action. So in case you want to modify it, I would suggest to copy it. And then use the copied action in your flow.

I hope that helps.

[Marc See]

Thanks Sebastian. I don't see an "open action button", but I went to Home > Actions and searched for calculated values:

Like you said, it looks like I have to copy the OOTB, modify and then modify the step so it calls for the new action:

[SebastianKunzke]

I forgot to attach the screenshot. That is the button, that should open the action.

[Marc See]

Thanks!