"No process detected on host, 10.1.XXX.XX, that is listening on port 19,000." - Getting this error

[Arindam Ghosh]

"No process detected on host, 10.1.XXX.XX, that is listening on port 19,000." - Getting this error while doing an application  (Hyperion Application) mapping. What should be the approach to fix the issue.

[Ashutosh Munot1]

HI,

Did you debug the pattern?

Which step it is failing?

I am not sure if servicenow supports Hyperion Application/

Thanks,
Ashutosh

[Arindam Ghosh]

Hi Ashutosh,

Actually I was doing the Application Mapping for Hyperion Application by providing entry point and host name. While doing this I got the error and I have attached the discovery log. 

Could you please guide me how to proceed the next step to debug this.

[DuaneNMore]

So there is a connection being made from an upstream component which creates an endpoint with the ip address 10.1.xxx.xx port 19000.

When I see that error it generally means either that there is nothing in the running process table listening on port 19000 for the host 10.1.x.xxx, 

or

Discovery can't connect to the host 10.1.xxx.xx and do anything. 

 Is 10.1.xxx.xx a Discovered CI? If so open up that CI and look at the running processes related list and see if anything is "Listeneing On" port 19000

Look at the discovery log for the CI and try to determine if it is actually connecting to the CI and running anything. 

[Ashutosh Munot1]

HI,

But which pattern is throwing this error? That is my concern?

Thanks,
Ashutosh