Reporting on Software not installed
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‎06-04-2012 05:28 AM
We are collecting the laptop/desktop information through the Help the Help Desk in the login script. Now, as part of a compliance check, we need to report on computer not running a certain piece of software.
e.g.:
Hostname Software
COM-0001 SoftwareA 1.2.3
COM-0003
COM-0004 SoftwareA 1.2.3
Looking at this report we would see which machine don't hold that mandatory software.
We found it quite easy to report on discovered machines, on machines running the software, but i can't find an easy way to have a single report listing the discovered machine together with the information around that specific software.
Anybody encounter the same kind of requirement?
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Service Mapping

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‎07-06-2012 07:12 AM
Use the Reports application to filter on the table. You can't add AND and LIKE operators to the View, but you can from a report. The view will act like a table in the list of tables on the Reports builder.

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‎07-06-2012 07:12 AM
Use the Reports application to filter on the table. You can't add AND and LIKE operators to the View, but you can from a report. The view will act like a table in the list of tables on the Reports builder.
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‎07-06-2012 07:37 AM
I will be able to report on machine running the software. But not on machine not running the software.
Imagine i have the following table entries:
Name: PC1
Software Instance Name: Soft1
Name: PC1
Software Instance Name: Soft2
Name: PC2
Software Instance Name: Soft2
Name: PC2
Software Instance Name: Soft3
And i want to know what PC are not running Soft1
I can't achieve this with this solution. Or am i wrong? The idea is to have a list of all PC not running this software (for compliance reason).

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‎07-06-2012 09:10 AM
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‎07-06-2012 01:03 PM
This is not working, because the PC not having soft1 have other software installed.
So, with the filter hereover:
Product Name is not "Soft1"
OR Product Name is empty
I'm getting only the list of PC with Soft1 installed and PC without any soft installed, but not those with only soft2 or soft3...