We are using the OOTB probes, and our classifier doesn't seem to be able to distinguish between Linux servers and Linux workstations. From the logs it looks like it's gathering the OS information from uname-a, but the output doesn't give any of the u...
Horizontal discovery is working fine.But when I run the Service mapping discovery by providing the management IP it is giving the following error:Permission issues: SSH authentication failed. Verify that credentials have been correctly define for hos...
Hey Folks, I have a few CI's (Servers) that are duplicates, but are not being recognized as such in my environment. Is there a manual way to trigger de-duplication without scripting? Thanks in advance.
I want to add incoming email as an .msg file attachment to the newly created record. This record is getting created from the inbound action. I am able to attach email as .eml file but it is not showing images (HTML files).
I was recently trying to install midserver on my windows server installed on VMware workstation. For that I have downloaded midserver installation zip file from my PDI which is on rome relase. But, unfortunately that file is missing installer.bat fil...
I would like to hear from everybody which OOB CI Class they are using for Cisco Wireless LAN controllers. I know you can create a custom child class, but that seems to involve changing probes/patterns and I am not there yet knowledge wise. We are tr...
Hello All, I am facing an issue while I am trying to discover the OpenStack datacenters. it is showing like "Could not resolve mid server for API request". But I checked the discovery of an IP range using quick Discovery . it is working fine. Do I n...
created 12h ago (edited 6m ago) in Developer Community I am trying to configure Discovery credentials for Linux/Unix devices and have a few questions. 1. Do we need to generate SSH private key from MID Servers only? 2. Do we need to store Pr...
Dear team, Can you please let us know if OOB ServiceNow can discover Below Storage Arrays VNXVMAXUnityCenteraRecover Point below Storage Switches Cisco FC SwitchesEMC FC Switches
i am getting the below error when discovering a device. how do i increase the timeout and what should be the ideal max. timeout?
Hi All, In Discovery log i am getting below error. " Payload length 5712574 exceeded limit of 5000000 ". to fix this we needs to change "mid.discovery.max_payload_size" property value. But this Global parameter. i cheeked in system properties, Disco...
Hi All, We have a requirement where we need to import data into our ServiceNow instance using an import data source and with the following options: Type is : 'File' Format : 'CSV' File retrieval method : SFTP I know we have the option 'Server' whe...
I am creating event rule to create alert on certain condition. During the test, my test "OK" event got an alert created (see the screenshot) but when I pressed the "Check Processing of event" UI link at the bottom. It shows "Could not find any rules ...
Hi All,I have a doubt regarding the password type and encryption as well as decryption. Can we decrypt the password (not in servicenow) but in scripts such that the passwords won't be visible in the ECC Queue of the Servicenow.I have given the field ...
Hello everyone, I am working on few service maps where am trying to run discovery the following error is coming up for most of the windows server, "Failed to execute WMI command on host XX.XXX.XXX.XXX command: %SystemRoot%\system32\netstat -a -n -o ...
