Dear All, In our new Orlando pattern based discovery , the windows 2019 servers specially and some other windows/linux servers these fields are getting empty by discovery itself:- CPU core countCPU countDisk space (GB)OS Domaindescription I have ch...
Hi, I am planning to discover the Mac computers using the ServiceNow Discovery. But not sure what credentials do I need to configure along with the additional privilege if required? Many thanks in advance! Sagar
I have a few questions regarding out-of-band device (OOBD) discovery. I have read the document on ServiceNow's site about how to do it, and we have some out-of-band devices (OOBD) discovered which leads me to these questions: 1. Why does the OOBD l...
Hi,Can we use local admin with JEA for SNOW Discovery? Does JEA require adminshare ? Please share any reference links or docs available?
How to import AS/400 Discovery Patterns into Personal Instance and check if we need any other credentials , Access or Permission? Please provide any service now docs if available. Thanks in advance.
@Ashutosh Munot , @doug.schulze We have two devices build with 2019 OS and both devices were opened firewall , both are same configuration One device able to discovery and another one isn'tdiscovering properly ( Failure(s) with available Windows ...
What is the difference in using MIDServer as Local System account and Logon as this account ?
We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices, Do you have any best practices around this? Any tips & tricks? Suggestions? Thx,Sanya
Have anyone tried oob snapshot activity to take snapshot for vmware instance ? ServiceNow docs do not have detailed info except the input variables required. I have provided the input variables but response is always timing out as below. 'error="Time...
We have a requirement to update the Status field based on the Retired checkbox. If u_retired is true, then install status should change to "Retired" and if it is false, it should be "Installed". We need the exact count of rows updated after executing...
We are using Rest API via PowerShell (Invoke-RestMethod),In order to insert records in the event [em_event] table with a single call, using the web service API. We successfully inserting events to the em_event table,But the only problem is with the a...
Hi, I'm having issues with Discovery on Wyse Terminals (Teradici 7030). I can't populate the serial number.I believe the problem is with the OID. Does anyone know how to get the correct OID to pull serials numbers through snmp for this model? Tha...
Dear All, The window server which are hosted on aws are populated into windows server table correctly but the correlation id and object id is missing for these servers. Any idea how to get these values. Regards, Anshu
I've been asked the question about the feasibility of an integration between ServiceNow and Aruba. In its simplest terms does anyone know if Aruba can be integrated with ServiceNow. I have asked the question of, "what would you like the integration t...
Hi Team, I have event rules and Alert rules in place to create an Incident for events that match the certain filters. Event rule ->Alert Rule->Subflow the pattern I follow. Event - It is processed correctly and creates Alert Alert - It does not creat...
