Resolved! How to Create Table on Service Catalog Form?
Hi Team, My requirement is we need create a one table on catalog form to get some information from the end user. Please find the attached image and help me.
Forum Posts
Issue in CI discovery with Multiple IP address
Hi Folks, Currently we are facing an issue with CI discovery where we have multiple IP address with single CI (Linux VM) . The problem is , every time the discovery runs , IP is changing itself , do we have any option to have the primary IP of the CI...
Resolved! On Linux dmidecode fails from ServiceNow, but runs successfully for Discovery account when logged into server
I am getting dmidecode discovery failures when I run Discovery but running the same command is successful when I run it locally. The command I am running is sudo /usr/sbin/dmidecode -t 1 | cat If I SSH to the server and log in using the discovery acc...
Resolved! Which is the source of data populating the "Name" field on CMDB via Discovery
Which would be the steps to provide to an Infrastructure team in order to get discovery reading the name of the CI with the FQDN. Example Server name CMDB Name exampleserver1.my...
Does anyone integrated servicenow with Flexera Software "FlexNet Manager suite for Enterprises".
Does anyone integrated servicenow with Flexera Software "FlexNet Manager suite for Enterprises".
Resolved! Can you have a successful CMDB without Discovery and Service Mapping?
Hey everyone, I wanted to check and see if anyone has successfully implemented the CMDB without using ServiceNow Discovery and Service Mapping and what did it look like? Do you manually create Business Services and Business applications?Do you automa...
Resolved! Latest Licensing Model for Discovery and Service Mapping
Hello Experts, Does anyone know, what is the current licesing model for Discovery and Service Mapping. There is some information in the community for this topic, but is not for the latest version. I am wondering if it is still valid. Regards, Ivelin.
SNMP OID for serial number of Linux server
Hi All, We are doing discovery of Linux servers using SNMP. I am aware that preferred way is SSH, but SSH is not feasible at our place. we have performed discovery using SNMP but serial number is missing. I am looking for SNMP OID for serial numbe...
How model id is getting Populated through discovery for different classes?
Hello Experts, Can anyone please explain me the entire process how discovery is populating model id through probes and through Patterns . I did know there is script include AssetandCI through which discovery is populating model id but everytime we ma...
BMC Discovery and Service Now CMDB integration
Hi Friends, Is there OOTB integration between BMC Discovery and Service Now CMDB? Also where can I get transformation mapping between BMC Discovery Repository tables and Service Now Class and attributes? I found below reference in the Community, but...
CMDB Discovery issue, missing with Serial Number
I have networking devices in my cmdb and I am missing with serial numbers for few devices but could also see there are serial number few other devices, Why it missing for few and others populating the serial numbers for same manufactures? How I can p...
I am getting this powershell error in Discovery help please ?
Getting This error: Failed to launch process powershell -ExecutionPolicy ByPass -NonInteractive -WindowStyle Hidden -command "& {mode con lines=1 cols=9999; Set-Variable -Name 'SNC_isWmi' -Value $true -Scope Global; function printValues{Process{f...
How to pass array values in Custom Rest Activity in a workflow
Hi Everyone, We are supposed to pass a list of values in a particular parameter for doing the POST Call API I have chosen the input type as Array & tried to pass the list of values but it's not working could anyone correct me please The values i...
CI Relationships - Infrastructure - Server to Switch , Router and Firewall
Hello Everyone, I am setting up discovery and started running discovery schedules for some subsets. Discovery results are good however i am not very satisfy with Ci relationships. Between applications (DB instances, Web Services) to Server relations...
Resolved! Whats the use of this Discovery property "glide.discovery.enforce_ip_sync"
Hi, We are using Discovery. Can anyone tell me whats the use of this Discovery property "glide.discovery.enforce_ip_sync". OOB that property is set to true. So whats happening in our case is that, when a machine is having multiple NIC's/IP's, then ea...