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Resolved! Identification CI Errors for AIX discovery

Hello Community Friends, I am getting below error when discovering an AIX server with LPAR and IBM Frames in production environment but it is successful in lower environment. The identification rules are all the same. The credentials are also testing...

BK14 by Mega Guru
  • 1868 Views
  • 7 replies
  • 3 helpfuls

Service Mapping - Citrix based Application

Service Mapping for Citrix based Application Genie. Trying to use Entry point type "Xenapp or Presentation Server Components Endpoint" 4 things to add- Host, Port, Farm, Icon Path. First 3 values i good get. But for Icon path iam not sure what could ...

Jobi by Giga Contributor
  • 2859 Views
  • 9 replies
  • 3 helpfuls

Resolved! Time-limit on Approvals

I'm hoping someone has a best practice here for me. Our organization is currently struggling with approvals for equipment not being approved by some of our business managers. Our list of requests that have been orphaned continues to grow. We're looki...

Resolved! Extend Windows OS - Servers Pattern

hi i need aolution for the below task in discovery stimulator As the Cloud Dimensions Discovery Administrator, you are tasked with extending the Windows OS - Servers pattern, using your knowledge and skills. Some guidance is provided below:   Using I...

Govindarajan by Mega Contributor
  • 5367 Views
  • 9 replies
  • 11 helpfuls

How to inactivate or delete a plugin

Hi Community,I am relatively new to SN and am in the midst of upgrading to Eureka. I enabled Performance Analytics. After a few conversations with staff we agreed not to use it at this time. My question is how do I inactivate or delete this plugin? S...

pattipdx by Tera Contributor
  • 6611 Views
  • 8 replies
  • 1 helpfuls

Resolved! Unable to Discover with Terraform Cloud

I am quite new to ServiceNow.  I am working with a developer instance to develop a proof of concept to integrate ServiceNow with Terraform.  I got it working with a "Terraform Environment" (a Linux vm with Terraform installed).  I could not get Disco...

Resolved! How to change operational state and status of CI from Non operational to operational and Retired to Install after most recent discovery performed on CI is present(current) date ?

Hi, I have written a after BR to change the operational state and status of CI to operational and Install on most recent discovery is done and the Ci is discovered within 10 days span.  It isn't changing state and Operational status of CI.Is Business...

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New-CIMSession denied in discovery

Hi Everyone, We're trying to run discovery and we're beating our head against a wall on this error: New-CimSession : Access is denied.At line:1 char:1+ New-CimSession -ComputerName $Host -SessionOption $so -Credential $Cr ...+ ~~~~~~~~~~~~~~~~~~~~~~~...

IT Eric by Tera Contributor
  • 2915 Views
  • 2 replies
  • 1 helpfuls