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‎01-10-2019 10:51 AM
Hello,
We've been facing an issue with AIX server where the IP address is being wiped out or IP Firewalls IP being added in the field. We run discovery every week and discovery writing the correct IP address to the server record but next day IP being wiped out or IP Firewall's IP being set in the filed and when I check the updated by it says 'system'. Please check the below screenshot, in this case 10.7.97.102 is the actual server IP. Does this happened to anyone, please let me know if anyone ever experienced and how to solve this issue. Thanks!
Solved! Go to Solution.
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‎01-14-2019 10:01 AM
I found a system property called "glide.discovery.exclude_ip_sync_classes". On the property page add the CI class to the comma separated value list, IP won't get changed/ cleared off according to the NIC.
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‎01-11-2019 10:27 AM
The way you did it is correct. The problem is it's one or the other because it can't possibly know which one to set it to out of x amount. Your best bet is to turn it off like you have now and set a business rule to set ip_address to the ip that was used to discover it. If you look at the status table for the devices you can actually trigger it when it goes into completion status to pull that IP and set it to that. That's your best bet.
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‎01-11-2019 10:52 AM
Robert - Here is the granular result of my testing.
I've test thoroughly again by keeping it as is(property set to false). This time IP is being updated to the right one when I clear the field manually also when changed the IP manually. But when I keep the IPs of the existing NIC that is available for the server, IP not getting changed. I don't know what's going on here but this is what I needed. It doesn't make any sense to me.
This is Multiprobe - AIX Identity input showing 2 network adapters. If I use any of those IPs in the IP field on the server to test except for the actual one, IP won't get updated.
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‎01-11-2019 12:51 PM
Yeah I haven't deep dived into it but I would assume that the code is setting it only if it's blank and not anytime after that. As long as it's working for you now that's all that matters lol. If you want you could search all script includes script text for that specific property name that controls this and you would find the code and how it works.
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‎01-11-2019 01:33 PM
Robert, did you check my above response with screenshot. thanks!
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‎01-14-2019 06:24 AM
Robert, I found the Script Include: IPAddressFixup but it's vey confusing at glance. Do you know where to make tweaks? Thanks!