Service Graph Connector for Jamf - anyone successful in adding warranty expiration date?

[JohnC1]

I've tried to figure this out for the last several days (and longer), and I've exhausted what I know how to do this.  I've followed along with as much documentation as I could find, and have looked through the Jamf RTE and set up what I thought was needed in there to get this data from Jamf, but no matter what I do the import table (sn_jamf_integrate_jamf_computers) where the data should be coming in just does not have that data.

When I examine the concurrent import set created by the import schedule, I can see in the outbound http log what the URL is that SNow is using to GET the data from Jamf (https://xxx.jamfcloud.com/JSSResource/computers/id/12345).  The result of that URL is an XML feed, and the data I want to bring over is definitely there.  In fact, there's a lot of useful data that I'd like to eventually bring over.

What I can't figure out is how/where/what is taking that XML feed and populating the sn_jamf_integrate_jamf_computers table in SNow.  Does anyone know, or is this a situation where I request support for help?

Any help would be greatly appreciated!

Thanks,

JC

[Manuel Stimac]

Hi @JohnC1,

I never used the Jamf SGC but I would guess it processes it's data through the IRE & transform maps.

On Now Learning I found the following:

Integrate Service Graph Connector for Jamf

Hope this can help you. In the meantime I will install it on my PDI, as I am also interested.

Maybe I can find out more.

If this answer helps you please mark it as Helpful/Solution.
Thanks & Regards - Manuel 

[JohnC1 · Accepted solution]

Hi Manuel,

I'm very familiar with that for sure, and that's where I have everything all set up.

It turns out that I figured it out yesterday and haven't updated this post.

There is a script called "JAMFDataSourceUtil" that needs to be updated/modified.  That script is what reads the XML data feeds from Jamf (we're not using the JamfPro API) and parses out the data into the import table.  Here's a snippet of the change I made, and it is working now:

Thanks for the reply though, much appreciated.

[Manuel Stimac]

Hi @JohnC1,

glad you solved it. Thanks for sharing the resolution 👍

You could mark it as solution to close the topic.

Regards,

Manuel