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SErvice mapping error

SoniaShridhar13
Giga Guru

Hi, Need help on an error I am seeing on a. service map. Please help and advise..

 

Thanks,

Sonia

2 REPLIES 2

SK Chand Basha
Tera Sage

Hi @SoniaShridhar13 

 

Can you check SSH credentials. Is test connection showing valid? 

Pratiksha
Mega Sage

click on handal error. It should take you to the pattern.  I think you are using Automatic service suggestions. The CI which are seeing on the map are you able to discover them? Also if they are applications then you might need to configure the applicative credentials. 

 

Regards, 

Pratiksha