Service Mapping for Vendor Based Applications

[Jyothi Malkared]

Hi 

Any help is appreciated 

How can we do Service Mapping for Vendor Based applications ?

App SME   say there are NO servers  for Vendor Based applications .

So what information we need  to get from Vendor Based application to do Service mapping

Thanks

Jyothi

[Maik Skoddow]

Hi

please provide more details and not only some pieces of knowledge without any context!!

That way I only can answer that you cannot create maps without all required infrastructure for an application. Or where is that application running on? 

[Rahul Priyadars]

Hi Jyothi

When u say Vendor Based application--Is a SaaS kind of scenario and u r just using Application end point where u dnt have to worry about underlying Infra?

Regards

RP

[Jyothi Malkared]

Hi Rahul 

Yes, it is Saas kind of Scenario where we don't have any server's information and no url .

[Rahul Priyadars]

in that case its vendor SLA must be agreed for availability of those SAAS Application.

As a Consumer you must not be worried about how the SAAS application is configured and on what Infrastructure. You will be just consuming the Services and If there is any deviation in Availability SLA vendor will be answerable .

Hope this Clears

Regards

RP