What is the recommended number of scheduled jobs setting for event management processing?

[Kaylee Price2]

With multi node processing on, what is the recommended number of scheduled jobs for the setting in event management properties? Sometimes I feel our processing time is slow, and wonder if it should be moved from 1 to at least 2. But does that have opposite effect and impact the system actually?

[Rahul Priyadars · Accepted solution]

what is the event Volume for you environment Per Minute which will be Ingested by Service Now?

• Set the Enable multi node event processing (evt_mgmt.event_processor_enable_multi_node) property to Yes.

  Enable multi-node in production environments and set values based on the size of the deployment and expected event rate.

• Set the Number of scheduled jobs processing events (evt_mgmt.event_processor_job_count) property to 4.

What is the Processing time its taking stats can be checked in this table-sa_performance_statistics

Regards

RP

[Kaylee Price2]

checked some time frame and averaged about 150 per minute (with it set at 1). Knowing this number would you recommend setting the setting from 1 to at least 2?

[Rahul Priyadars]

Hi Kaylee

I will go with 2 and keep a close eye on same for few weeks.

Regards

RP

[Kaylee Price2]

Thank you for the help! do you have links to anywhere that have guidelines regarding processing times, etc?