Service Mapping for Vendor Based Applications

[Jyothi Malkared]

Hi 

Any help is appreciated 

How can we do Service Mapping for Vendor Based applications ?

App SME   say there are NO servers  for Vendor Based applications .

So what information we need  to get from Vendor Based application to do Service mapping

Thanks

Jyothi

[Jyothi Malkared]

Thank you so much @Rahul Priyadars 

What’s is the best practice to manage SaaS application or vendor application In  CMDB

[Rahul Priyadars · Accepted solution]

In Past we have used few SAAS Applications like Service-Now, Ipass Dell Boomi etc .We created just an Application CI and Application Services CI which was able to fulfill our use casees.

Application CI- XYZ Customer Service Now 

Application Services :- 

XYZ Customer Service Now Dev

XYZ Customer Service Now QA

XYZ Customer Service Now Prod

Make this relationship also

Business Application

Consumes::Consumed BY

Application Services

 If you got the answer please close the Thread.

Re

[Jyothi Malkared]

Yes , I got the answer .

Thank you so much for your help .

[Rahul Priyadars]

Thanks Jyothi ...