While establishing service mapping , I am having some issues ;
1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.
The Service Mapping process currently connects to all the databases, but we need to limit it to only the one the customer specifies in the entry point hostname. From my research, it appears that I should locate the discovery pattern associated with the MS SQL Server CI and define the entry point there. Is this the correct approach, and if so, how can I find the discovery pattern for the MS SQL Server CI? Additionally, I'd like to make this solution dynamic. Your guidance is greatly appreciated.
2) Load Balancer Port 0 issue
Port 0 issue - We have defined 4 entry points per port against the listener public IP. The virtual server load balancer is able to point to the correct listener server pool. But the pool is not being mapped correctly due to the error message under 'Log Message':
"Failed to identify CI due to the host 10.0.7.98 lacking an application running on port 0. Make sure that the application is running and run quick discovery on the host".
3) Load Balancer - Pattern matching non-defined pools issue
A pool is not defined against a virtual server on the load balancer.
SNow Discovery of the f5 load balancer is not reading the iRule to map the pools against the virtual server on the load balancer. I Also need tp understand how common Virtual Server on the F5 load balancer can map to multiple pools.
Any help to the above queries is much appreciated. Thanks in advance ...
