sn_em_connector - invalid characters

MortenPettersen
Tera Contributor

Regarding the API For Event Management Push connectors, full path:
instancename.service-now.com/api/sn_em_connector/em/inbound_event

 

Are there any characters that the API does not support?

1 ACCEPTED SOLUTION

Rahul Priyadars
Giga Sage
Giga Sage

Unless Special Character is Spoiling the JSON .. So Whenever there are special characters in the JSON payload, they should be escaped appropriately else PAYLOAD is spoiled and can cause error.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815884

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721958

 

Regards

RP

View solution in original post

2 REPLIES 2

Abhijit
Tera Expert

I do not think there is any such condition for special characters.

Refer below documentation:

Integrate with push connectors (servicenow.com)

 

 

Rahul Priyadars
Giga Sage
Giga Sage

Unless Special Character is Spoiling the JSON .. So Whenever there are special characters in the JSON payload, they should be escaped appropriately else PAYLOAD is spoiled and can cause error.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815884

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721958

 

Regards

RP