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01-29-2024 02:13 PM
Regarding the API For Event Management Push connectors, full path:
instancename.service-now.com/api/sn_em_connector/em/inbound_event
Are there any characters that the API does not support?
Solved! Go to Solution.

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01-29-2024 10:37 PM
Unless Special Character is Spoiling the JSON .. So Whenever there are special characters in the JSON payload, they should be escaped appropriately else PAYLOAD is spoiled and can cause error.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815884
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721958
Regards
RP
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01-29-2024 02:51 PM
I do not think there is any such condition for special characters.
Refer below documentation:
Integrate with push connectors (servicenow.com)

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01-29-2024 10:37 PM
Unless Special Character is Spoiling the JSON .. So Whenever there are special characters in the JSON payload, they should be escaped appropriately else PAYLOAD is spoiled and can cause error.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815884
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721958
Regards
RP