Solarwind Alert creation

ashishkathait
Tera Contributor

When Metric Name is Node Down for an event it will check for 5 mints if it remains Down than create alert if it come up just ignore the event.

 

How to do this with Threshold as there is only integer values are there for condition. 

6 REPLIES 6

Rahul Priyadars
Giga Sage
Giga Sage

Are you Doing a P2P Integration using SW connector or You have Event Management in place too?

 

In Service Now Event Management Layer you can wait in event rule 

 

RahulPriyadars_0-1695870923441.png

 

 

Regards

RP

We are having Event management in place and getting events in real time. 

Use Threshold Tab in Event Rule to Control the frequency after which alert will be created.

 

https://docs.servicenow.com/en-US/bundle/vancouver-it-operations-management/page/product/event-manag...

 

Regards

RP

Thanks @Rahul PriyadarsWe want to generate an alert if the interface remains in a down condition for a specific time period, such as 2 minutes. Unfortunately, there is no option in the threshold settings to achieve this directly. We want to avoid using the 'count' option since the count can vary, and instead, the condition should persist for more than 2 minutes.  Like in the screenshot below I have stored down and up in variable called interface so threshold value should be integer not up or down. 

ashishkathait_0-1696882769631.png