Solarwind Alert creation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 02:29 PM
When Metric Name is Node Down for an event it will check for 5 mints if it remains Down than create alert if it come up just ignore the event.
How to do this with Threshold as there is only integer values are there for condition.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 08:15 PM
Are you Doing a P2P Integration using SW connector or You have Event Management in place too?
In Service Now Event Management Layer you can wait in event rule
Regards
RP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-28-2023 05:52 AM
We are having Event management in place and getting events in real time.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-28-2023 08:00 PM
Use Threshold Tab in Event Rule to Control the frequency after which alert will be created.
Regards
RP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2023 01:13 PM - edited 10-09-2023 01:20 PM
Thanks @Rahul Priyadars, We want to generate an alert if the interface remains in a down condition for a specific time period, such as 2 minutes. Unfortunately, there is no option in the threshold settings to achieve this directly. We want to avoid using the 'count' option since the count can vary, and instead, the condition should persist for more than 2 minutes. Like in the screenshot below I have stored down and up in variable called interface so threshold value should be integer not up or down.