tags not showing in cmdb_ci

Girija Sankar G
Tera Contributor

Hello Experts,

 

For the cmdb_ci_resource_group table, unable to see Tags.

 

We have Azure subscription, and servers are getting discovered successfully, can see information like, resource group, object id only in CMDB but seems rest of the values (subscription, status) are not updating by discovery.

Also cant see Tags value here.

 

how to populate these info in cmdb_ci_resource_group, any suggestions/idea would be appreciated.

 

TIA

 

 

GirijaSankarG_0-1667590929308.png

 

 

GirijaSankarG_2-1667591250999.png

 

 

7 REPLIES 7

Girija Sankar G
Tera Contributor

Any helps/suggestions please ?

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Girija Sankar G 

 

I don't see OOB any field called Subscription for resource group CI, seems you have added a custom field and also I see status is already populated as per your screenshot.

 

Reg tags, those are stored in a separate table "cmdb_key_value" and you need to add a related list in the CI form for resource group for those to be visible.

 

Hope this clarifies, let me know if you still have any queries.

 

Please mark Helpful / Accept Solution so that it helps others with similar questions.

Hi Sid,

 

On "cmdb_key_value" table, can see the tags info in key and value fields. But after adding related list on resource group form, still unable to see the key and value details.

 

GirijaSankarG_0-1668106552954.png

 

GirijaSankarG_1-1668106772089.png

 

@Girija Sankar G Did you get solution for this? I am facing same issue