VMware Snapshot activity

[Bharath40]

Have anyone tried oob snapshot activity to take snapshot for vmware instance ?

ServiceNow docs do not have detailed info except the input variables required.

I have provided the input variables but response is always timing out as below.

'error="Timeout trying to read from https://ipaddress/sdk'

https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/vmware-support/ref...

Any help is appreciated.

[mev]

Hey Bharath - 

Did you ever get the time out error response figured out?  I'm running into the same exact issue.  I have everything configured correctly, and can confirm that this activity is successfully creating snapshots in VMware, however I'm still getting the same error you are in the ECC Queue logs.  

I opened a case with the vendor, waiting on them to respond now.

Thanks,

Patrick

[mev]

After experiencing the same error/issue, I opened a case with the vendor and worked on it with them.  We found that the error does occur because of time out issue . By default there is a 10 second timeout added in AVMWareProbe mid server script include. We changed it from 10 seconds to 100 seconds and that seemed to work. It should be line 91 in the script.

		vcenterTimeout = parseInt(probe.getParameter('vcenter_timeout')) || 10000;

Changed to:

		vcenterTimeout = parseInt(probe.getParameter('vcenter_timeout')) || 100000;

100 seconds is probably more than enough time, so expand it however long you think is necessary for your configuration.  Hope this helps.

Thanks,

Patrick

[Bharath40]

Thanks for the solution. I will try and update you.

Bharath.

[kshitij patil]

Hi All,

I am also looking for Orchestration - VMWare activities.. I have already installed Orchestration - VMware plugin on my PDI and still not able to see these activities in workflow.

We are on Orlando version.

Can you please let me know which version you are running on ?

What plugin you have activated ?

Or if we need to look some where else for this ?

I just activated the plugin and looked in workflow activities.

Thanks and Regards,

Kshitij