Bi-directionnel OBM intergration
Hi, Has anyone created or found a connector which is Bidirectionnel for OBM to ITOM? The connector which is avaialble from ServiceNow is one side only. Thanks
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Forum Posts
How to logon to EMC Isilon Storage Systems using SNMPv3 credentials?
We want to be able to discover our EMC Isilon Storage Systems.Our Isilon controllers have provided us with a SNMPv3 username and password and they have enabled SNMPv3 on the Isilon machines. We entered the SNMPv3 username and password in ServiceNow a...
SCCM Service Graph Connector: Using windows Credentials (as opposed to SQL) + CyberArk
Version: Tokyo Hi, New to Service Graph Connectors and we're trying to get the SCCM one to work. Current StateSCCM SQL credentials provisioned and stored in a JDBC credential record on the instanceConnection record definedSuccessfully importing and t...
Best Practice When Modifying Out-Of-The-Box Items
Hello, ITOM, What is the best practice when modifying out-of-the-box items? 1) Do the following as recommended by Anshu Anand in the post Question About Pattern Customizations And Discovery & Service Mapping Patterns Plugin Upgrade?Copy the out-of-th...
MID Server - Port Details - Connection between Instance and MID and other systems
Hello All, I need to know what ports will be working between1. Servicenow Instance and MID server2. MID server and ServiceNow Instance3. MID Server and LDAP 4. LDAP and MID server Thanks,Vinitha
PDI - how to do test discovery ?
In personal Instance , how to do discovery for testing Let example our personal laptop into servicenow PDI Any idea /help
Orchestration error 'power shel execution failed. Script returned status 1 using account user 'ABC''
Hi All,We have orchestration to 'Move computer to OU'. For few requests the orchestration is getting failed with below errors.IPaaSActionProbe | PowerShell script execution failed. Script returned status 1 using account user 'ABC'.Failed while execu...
Resolved! Is there a way to group items in a report, but default to having the group expanded ( or displayed )
We are developing a report showing a list of problems and their associated problem tasks. The way we did this was to report on the PTASKS, but to group the records by the parent ( a problem record ). The report works the way we like and contains the ...
MID Web Server Context
I am trying to create Events using the below URL:http://192.xxx.x.xxx:81/api/mid/em/jsonv2through Postman. But it is not allowing the creation instead it gives the below error: Why this might have happened: The server couldn't send a response: Ensu...
Resolved! Non-host CI Binding in the Event Rules
Hi Experts! I am trying to create an Event rule for AWS SNS Alerts. This is include creating Event Rules & the Alert Management rules to run a flow to create INCs. I am attempting the use the "Cloud Service Account" CI in the INC, and for this I am u...
understanding patterns on service mapping
Hello ITOM Experts, I am leaning service mapping from now learning and in the section where they teach about creating your own patterns, i am unable to understand any of it. Can anyone tell me what should i learn to understand them. Like the commands...
Why Linux based device is classified in ip router class
Linux based device is discovered in IP router class. While checking I could see that SNMP, SSH port is open in Shazzam scan, however it didn't execute the SSH classifier instead it executes the SNMP classifier. perform SSH credential test, its valida...
Resolved! Lexmark Printer Serial Number
Has anyone modified a discovered printer serial number? Discovery SNMP OID serial number has dashes but (Lexmark) vendor says their serial numbers does not contain dashes. They claim the serial number is only the numbers to the left of the first dash...
How to get the decrypted connection string from the Web.config file to establish a connection between IIS and MSSQL servers using pattern-based discovery?
There is an application should be discovered by Service Mapping that consists of F5 BIG-IP load balancer, three Microsoft IIS Servers, and Microsoft SQL Server. ADO.NET data provider used to establish a connection between IIS and MSSQL. The problem I...
Resolved! How do i move an existing workflow into an existing application?
I want to move an existing worflow into my custom application. I have not found how to do this anywhere.. I have found ways to put it into an update set but not to move to into the application scope.
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