We have started using Event Management and its been a really long time for me and I'm getting the following and people are asking if it can be prevented and I cannot find anything that indicates I can change it. We have an Event rule for solarwinds...
Hello Everyone, I am trying to populate a field in Table A with a value from Table B (temp table) using a related column (similar to joins) in the Discovery pattern extension section. Any thoughts on how this can be done? The Discovery pattern that i...
I am configuring a new REST API integration into the Events table. Is this the correct URL for my endpoint:https://myinstance.service-now.com/api/now/table/em_event?Also what roles do I need to give to the RESt API that I create for the third party...
@Ashutosh Munot Or anyone else that can answer. We currently have computers(Laptops and Desktops) and Thin client (HP) in the environment. We are using SCCM right now for Computers but not Thin Clients. Is there any way we can discover Thin client...
If I checkout a workflow in the workflow editor, is there a way to uncheck it out and discard any changes I've made? All I see is the Publish option, which, of course, will save any changes. Thanks,Gary
Hello Everyone,I am trying to discover Oracle DB instance on Linux server. The problem I am facing is that the server is successfully discovered but Oracle DB on Unix does not get triggered at all.I would like to know what are the things I have to ke...
Any idea printer discovery works since we have printers from different vendors as we have seen the servicenow have only generic snmp printer probe and hp wmi printer probe
I am unable to discover the host a MID server is running on. The WMI credential works on other windows servers, but fails when tested against the MID server IP. When discovery runs, it stops during classify and the logs show that no credential_id for...
Hi All, I'm running a quick discovery in an on demand discovery schedule. I put 10 ips as a quick discovery and only 1 got discovered. I don't see other 9 ips, no error message for them. where I'm suppose to see those ips if they're not reachable o...
Hi All,I am just a starter in ServiceNow. Want to know if we can use jQuery in ServiceNow where ever we can use Javascript?If yes..... Please let me know the whole procedure.
As part of ITOM Discovery implementation, we have an integration setup with CyberArk for credentials. Would like to know if anyone has an idea on how credentials are added in CyberArk, specifically for SNMPv3 type since CyberArk vaulted credential ca...
Dear Community experts, I looking for some help on how to achieve following usecase. Implement basic authentication to authenticate against a REST API, credentials are stored in external credential store. Thanks Anil
Remediation Task - Event ManagementWhat is the purpose of the em_remediation_task table and how it is being created?
IRE- Support for non-CMDB tables--- Any use case on it why we required IRE for non-cmdb tables?
This scenario is only in our Dev environment. We just migrated to Tokyo.Incase anyone experienced the same, please share how did you resolved this issue. 1. Open discovery Logs >> Failed Exploring CI Pattern, Pattern name: Apache on UNIX based OS, Pr...
