Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

MID Server replacement process

Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...

Indira8 by Kilo Sage
  • 1374 Views
  • 4 replies
  • 2 helpfuls

Discovering Exadata appliance

Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP.  is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...

Sonu by Tera Guru
  • 2252 Views
  • 2 replies
  • 0 helpfuls

Exadata Discovery

Hello CommunityHas anyone successfully implemented discovery of Oracle Exadata equipment and environments (http://www.oracle.com/us/products/database/exadata/overview/index.html)? I'm able to discovery the physical computer nodes and classify them as...

Rick Mann by Tera Expert
  • 6338 Views
  • 10 replies
  • 6 helpfuls

Resolved! Certificate Management Renewal Tasks

Hi All,We are configuring the certificate management plugin for use in production. Ive been trying to figure out what "scheduled job" is creating all of the renewal tasks on the sn_disco_certmgmt_certificate_task table. The documentation says that th...

Reporting on Templates

I want to know if there is a way create a report on templates in SNOW. We have several Incident/Request templates published for ITIL users. I want to create a report that shows template usage by any ITIL user.

asadkhan by Kilo Explorer
  • 4731 Views
  • 3 replies
  • 0 helpfuls

Service Shows Red on the Service Dashboard (No open alerts)

We have a service that shows red on the Service Dashboard in workspace. At one time there were a couple of open alerts that made it turn red. The alerts cleared but the service still shows red. There are currently no open alerts in the alerts table. ...

dondandrea by Tera Contributor
  • 1026 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to see the AWS Discovered data in the ServiceNow cloud service account

Hello Expert, We are discovering AWS cloud environment in the ServiceNow using ServiceNow Discovery. We are able to discovered the data for 100+ cloud Service Account in the Service. We have requirement to represent the AWS discovered data in the Ser...

Community Alums by Community Alums  
  • 2107 Views
  • 3 replies
  • 3 helpfuls

Discovery for MariaDB (again)

Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...

Nick89 by Kilo Guru
  • 2808 Views
  • 7 replies
  • 1 helpfuls

Last Logon details(Date and time) from SCCM Integration

Hi, We have implemented SCCM integration and is working fine. Client needs user's Last Login details such as Date and Time from SCCM Integration. I have created a field called "Last Login Date" and trying to map with SCCM field "Last_Logon". But even...

Pranita2 by Kilo Guru
  • 6568 Views
  • 6 replies
  • 3 helpfuls

Resolved! Service Mapping for Vendor Based Applications

Hi  Any help is appreciated  How can we do Service Mapping for Vendor Based applications ?App SME   say there are NO servers  for Vendor Based applications .So what information we need  to get from Vendor Based application to do Service mapping Thank...