Hi, Servers status is updated by MID user to "Retied" from "Installed", when we verify there are one (or) more VM's connected to Server and these VM's status was Terminated. These servers are discovered few hours/Days back, how to fix this issue? Not...
Hi, All my mid servers will be migrated to Azure Cloud. So would like to know what are important steps and considerations to be noted? Based on the experience, can someone share their experiences and insight as in: Any known limitations or impact to ...
We're trying to configure application server to use SSL/HTTPS listener on a non-privileged port. Not having much luck having followed some guidance on other posts here, (e.g. tomcat properties config). Has anyone configured ServiceNow to run HTTPS ...
Hi Experts! Hope all are doing good. I am reaching out here to get some solution on "to extend the pattern to get the Environment details of servers in my organisation". That details is updated in Registery value of the servers, so I have tried to ex...
Hi All, i'm trying integrate AWS cloud watch with Service Now. i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's st...
Can someone help us to understand how Subscribed by related List work in CMDB tables? We have added users in CMDB tables Subscribed by Related list to trigger notifications? Do we need any other configuration needs to be done to trigger notification ...
Hi - Am looking to download Agent client collector installation file . From where i can download ?Thank you
Experts, I am trying to validate credentials on Windows 10 Laptop from a MID server [Windows 2016]. Both are on same network. But I am still unable to validate credentials. I am on Tokyo version . 1) Firewall is disabled on target host 2) Ping from...
As part of AWS discovery , if an account has 30 RDS Instances , I am able to discover only 10 out of them. Remaining are not getting discovered/no entries are available in CMDB.When performed Debug on the pattern Amazon AWS Relational Database Servic...
Hi, Noticed that in our environment we have more than 50 million records on the sys_object_table. I understand how SCCM uses the table but it is not clear how ServiceNow discovery uses it. While SCCM uses the ID field as a key to find the target CI, ...
Good day experts, Does anyone have a documentation on the best practice for setting up Credential aliases? I have seen this document in the doc site and have followed the instruction.https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/...
We have setup External Credentials to use CyberArk.There are multiple credentials in the Safe for different IP addresses (target hosts), so this particular Credential is set in our instance with the "Credential ID" blank.As per the CyberArk integrati...
It appears that the Software Installed Policy collects installed data for all the devices except Windows devices. However, it appears there are only policies for Linux and Windows. It would seem an additional policy would be needed to pull informatio...
Hi,In the Alert table, we are able to find Probable root causes in the related links.I would like to know in which table this Probable root cause lies. A screen shot is attached for reference. Thanks in advance.
We have checked the table Logical Datacenters [cmdb_ci_logical_datacenter] and found out that it contains same Azure Region records 68 times. Is this by design?
