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Resolved! Pattern Errors When Running Azure Cloud Discovery

Hi,  I'm seeing multiple errors in some of the Azure patterns, e.g. Azure - Host (LP), Azure Application Gateway HD, Azure Functions, all returning the same or very similar errors. Each pattern returns, in the pattern logs: Exception occurred while e...

Mike I2 by Giga Guru
  • 1978 Views
  • 6 replies
  • 3 helpfuls

Resolved! "Synchronize with MID Servers" made a discovery OOB pattern unusable

Hi all, first of all thank you for opening the post. I was working on a feature for Linux Server OOB pattern (DEV instance) in order to add a customized step for OVM Virtual Machines discovery, which is not implemented in the default OOB pattern.So I...

Au_an by Tera Expert
  • 1530 Views
  • 6 replies
  • 2 helpfuls

Discovery Errors - Payload Processing / Check Output

Hi Everyone, We have been starting to look at Discovery and while it's found a lot of our gear, there are a few things that have some errors I can't seem to troubleshoot easily. Here's an example during discovery of a switch: Similar things are happ...

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Linux Pacemaker Cluster discovery error

We are facing while discovering some Linux boxes, the credentials go through and we are able to get the DNS name, but discivery fails at and ends with errrorUNIX Cluster - Linux Pacemaker Cluster Tried disabling this pattern to check if it can go thr...

rajesh9885 by Mega Guru
  • 540 Views
  • 1 replies
  • 0 helpfuls

Issue while installing NMAP

I want to enable credential less discovery hence trying to install NMAP in MID Server using "Enable credential-less discovery" related link. But getting an error "verify-nmap : Timeout: Unable to verify Nmap installed version" and "The process cannot...

Discovery For DELL PowerVault Series Storage Arrays

Dear All, We have to perform discovery DELL PowerVault series storage arrays (example : MD 3600).With Function:  Storage-CV, Storage-DWH, Storage-SWAT, Storage-CRMS Please let us know if ServiceNow Discovery supported for DELL PowerVault series stora...

Omkar Save1 by Tera Contributor
  • 429 Views
  • 1 replies
  • 1 helpfuls

Resolved! Best way to identify all devices that fail to classify

 I was wondering if there is an effective way to view devices that have failed to be discovered and classified. Looking at the discovery status of the scheduled jobs. The devices tab shows the majority of the devices failed with active couldn't class...

Event Management - SCOM Severity Not Passing to ServiceNow

Has anyone had trouble with payload information showing up as 'error' in Event Management? To be more specific, we are using the SCOM connector instance to connect our SCOM instance with service now, via a MID Server. While some events show up with a...

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Unable to get CyberArk credentials

We are setting up Discovery and using CyberArk in order to pass credentials. I finished setting up the MID server and followed the guide to configure the CyberArk integration, but when I test the credentials I keep getting Authentication Failed. When...