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Horizontal Discovery Log - Page not found

This scenario is only in our Dev environment. We just migrated to Tokyo.Incase anyone experienced the same, please share how did you resolved this issue. 1. Open discovery Logs >> Failed Exploring CI Pattern, Pattern name: Apache on UNIX based OS, Pr...

Ceasar by Tera Contributor
  • 2249 Views
  • 7 replies
  • 3 helpfuls

Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again

Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again. We had cloned our sub prod instance and upgrad...

RamSagar by Tera Guru
  • 4921 Views
  • 11 replies
  • 3 helpfuls

Out-of-band devices relationship to Servers

Hi,As we aware, the Discovery tool scans the Out-of-Band devices and shows the Host under the cmdb_ci_outofband_device table. However, my question is when we get into the related Host(Server) from there we cannot see the related Out-of-band device. W...

Resolved! SCCM discovery matching of existing CIs

SCCM discovery matching of existing CIs For those running SCCM Discovery for workstations, I am trying to determine the match scheme being used.  The only attribute in the mapping with coalesce enabled is on sys_id.  That makes no sense as there are ...

treidfrb by Kilo Guru
  • 2168 Views
  • 4 replies
  • 0 helpfuls

Reopening alerts using - evt_mgmt.alert_reopens_incident

I have some questions regarding the property "evt_mgmt.alert_reopens_incident". Because we had the idea to not do nothing and let the operator decide what do to with the Alert. But to my surprise - when setting the value to "Do nothing" and new event...

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Resolved! Any Workarounds for SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287?

I've been running discovery on a certain IP address without success. Upon reading the SNMP input payload, I found <sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>And 1.3.6.1.4.1.8072.3.2.10 was not found i...

Naomi5 by Giga Guru
  • 9387 Views
  • 14 replies
  • 4 helpfuls

Solarwinds Integration plugin

I have successfully configured the SolarWinds integration plugin. The issue I am having is in SolarWinds I cannot see any incident details it is blank.  If I give the integration user the "admin" role all of the fields show up fine. So it seems like ...

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Anthony16 by Tera Guru
  • 1235 Views
  • 5 replies
  • 1 helpfuls

Oneview integration

Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey

Guidance on loading SNMP MIB for pattern designer

objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on).  2. uncertain about loading a MIB main question is regarding MIBsAtt...

Les1 by Tera Guru
  • 2635 Views
  • 7 replies
  • 3 helpfuls