What is dependent identification rule and how it will work . please give me a sample example scenario

Community Alums
Not applicable

Hi Team,

I wanted to know about the dependent identification rules in CMDB

please provide a simple example scenario to test in my PDI.

i referred the doc and still it is not clear what dependent rule will do.

Thank you in advance

8 REPLIES 8

Musab Rasheed
Tera Sage
Tera Sage

Hi,

Go through below links and try to create one by yourself

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/concept/c_IdentificationRules.html

https://community.servicenow.com/community?id=community_question&sys_id=8ca32374db750d10b3c099ead39619bd

https://www.cookdown.com/blog/servicenow-ire-identification-rules-explained

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Tom Sienkiewicz
Mega Sage

It is based on the Class Manager > Dependent Relationships setting. There can be hosting or containment rules.

Let's take the hosting rules for example. We have a Win Server running a Tomcat application. IF we wanted to uniquely identify the Tomcat, based on e.g. the config file path, this will still not be good enough, as Tomcat can be installe don multiple machines, with same path everywhere. So the identification engine would not know which one to update.

By using dependent relationships (as most applications use), we force the identification to first identify the Win server host on which our Tomcat process is running, and only then identify the Tomcat app in the context of the host.

Community Alums
Not applicable

Hi,

Thanks for your reply.

I am new to this CMDB dependency rules.

I checked Out of the box class "Tomcat" and i can see below attached screen.

consider if i am importing tomcat records via Import set and how (based on which attribute)  it will identify the host(consider relationship - tomcat Runs on Win server).

do we need to add any identification rules to Win server table or adding dependent relationship will take care of the identification. please help here to understand the concept.

and where we can track the logs for Identification and recon rules execution logs after the import set run

Community Alums
Not applicable

Hi , can you help on clarifying additional questions which i posted yesterday.

Thank you for your response.