What is required to discover devices that are classified as personal computers?

[Komal39]

Hello Everyone,

I have asked to set up discovery for devices classified as personal computers such that we can monitor them. I would like to know what is required to start discovering the personal computer class?

Thank you all for helping me out.

[doug_schulze]

We already do class workstations as the class of computer, so it comes out of box. If you want to change it to the personal computer class, then its a change to the classifier

Make sure to account for class upgrade/downgrade properties and consider creating your own classifier that is a duplicate of the computer with the new class to ensure you get upgrades to OOB setups.

[Hitoshi Ozawa]

Hi Komal,

Does "personal computer", imply computers running MS Windows only? Are there some Mac OS and Linux computers as well?

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755179

Check the following page on probes and permissions requirements.

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/referenc...

[doug_schulze]

Great thought, and why I also did this post....

Custom Probe/Sensor (Linux Laptops)