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Why MID Server showing down while service is still running?

RK25
Giga Guru

Hello - It's been several times now that one of our mid is showing down in the instance, last refreshed is not getting updated, queue is not being processed but when I logged into the server and checked the service, it's actually running. To clear this issue, I stopped the service and started it which automatically started the MID in the instance. Has anyone saw this behavior before? Thanks!

10 REPLIES 10

Rahul Priyadars
Tera Sage

Host is UP

Mid Server Service is UP on given host 

Still on Instance its showing down- Reason must be network connectivity lost between Mid and ServiceNow Instance. Seems Internet may be down on mid server .

Regards

RP