Why out of Band devices are being discovered as IP Switches or Routers

[Riya25]

Hello Experts,

At present in our instance some of the out of the band devices having description "Cisco Integrated Management Controller" are being discovered as IP Switches by discovery.

And it is working fine for Dell and HP but not for Cisco.

Any reason of this?

Any type of help would be appreciated.

Regards,

Riya

[Ashutosh Munot1]

Hi,

This OIDs are added every release which is decided by servicenow as per experts advise.

But if you think that it doesnot suite you, you have to configure it on own.

You can raise a enhancement request with servicenow for this.

Thanks,
Ashutosh

[Riya25]

Hello Ashutosh,

Should I manually update inactive the snmp IDS and create new OIDs or not?

Does it will have any impact on future release.

This is because I ave found some Aricles in which ServiceNow have mentioned that it might be solved in future.

Also we have some servers discovered as Ip Switch as mentioned in Kb aritcle 1 but its snmp oid is different so should i manually update the entry just like out of the band devices or not?

Kb Article 1:https://hi.service-now.com/kb_view.do?sys_kb_id=e92b0e5cdb11d81013b5fb2439961948

KB Article 2:https://hi.service-now.com/kb_view.do?sys_kb_id=e2fc7d00db79d49023f4a345ca961995

Please suggest what is the best approach.

Thanks and regards,

Riya

[Ashutosh Munot1 · Accepted solution]

Hi,

I would say you can change because if you create multiple entries with same OID then it will cause issues for you.

So please change.

Thanks,
Ashutosh

[Riya25]

Hello Ashutosh, I have found something different. After changing the table in SNMP oid table instead of ip switch I have updated the out of band device. And then when I have ran the discovery in the discovery status its showing class as out of band device but when I click on updated CI it's the IP switch only. Can you please let me know where I am going wrong. Many thanks for the help. Regards, Riya

[Ashutosh Munot1]

See the reply on your other thread.

Please mark this thread complete so other people can use this.

Thanks,
Ashutosh