Resolved! Nom noms
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Resolved! Application Service discovery
Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...
VM Instance deleting the relationships when it is moved to Terminated state
Hi Experts, we have recently implementing the discovery and as part of azure cloud discovery, we observed a weird behavior that the VM instances that are created with operational status and then when it is moving to terminated status it is deleting a...
Resolved! Install multiple mid servers on Linux server
Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...
Error when trying to upgrade ACC-V on Windows OS
Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna
Cisco vManage integration with ServiceNow
Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...
Discovery : TCP connection dropped error
Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...
Resolved! Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
Service Mapping creates duplicate Candidate Entry Points
Hi All, We initially created Service Maps from the potential candidates generated by Load Balancer Services. After some point of time we still see there are list of candidates for the same entry point which is already mapped. Any suggestions on how w...
MID Server replacement process
Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...
Discovering Exadata appliance
Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP. is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...
Exadata Discovery
Hello CommunityHas anyone successfully implemented discovery of Oracle Exadata equipment and environments (http://www.oracle.com/us/products/database/exadata/overview/index.html)? I'm able to discovery the physical computer nodes and classify them as...
Resolved! Certificate Management Renewal Tasks
Hi All,We are configuring the certificate management plugin for use in production. Ive been trying to figure out what "scheduled job" is creating all of the renewal tasks on the sn_disco_certmgmt_certificate_task table. The documentation says that th...
How to automate CMDB Discovery Schedules through integrating with DNS/IPAM tools
Authors: @JFro and @Camila Godoy IntroductionIn this post, we will describe how we designed and developed an integration to automate our ServiceNow discovery using an IP Management tool. We can often agree that discovery:Can be Complicated to manage...
