While provisioning Azure resources using Terraform and ServiceNow CPG modules, we encountered an issue. The resources were successfully provisioned in the Azure portal; however, in ServiceNow, we encountered a 401 error.
Hi All,New Mapping Type feature has added in Event field mapping which is 'Map Field from reference table ".1. Can anyone briefly explain about this feature with example as how can we map field from reference table?2. Explain about fields such as 'Fi...
Our instance is currently in Utah , When we tried installing the mid server in the VM, We gave servicenow midserver user credentials post connecting the test , we also selected midserver service account which is gmsa account. Post validation we inst...
Hello, I want to set today to Date column with client script.I understand that I can set it with javascript: new GlideDateTime().getDate() in default value.But, it needs to set today, only when the value of other column is changed.So I think th...
I need some clarity here. In my instance currently "XYZ" azure application load balancer is getting discovered using API based discovery. Related is present in Cloud Load Balancer and Cloud IP Address Class. But in service map i am getting error like...
We are starting to service map weblogic applications that run from linux host clusters. Each physical cluster has multiple weblogic domains that run multiple applications. Since these clusters are shared resources, our service maps are picking up da...
Hello,Currently our organization is attempting to configure and setup the Oracle Options part of discovery based on the provided documentation found below. Looking to see if anyone has successfully set this up so far and what their hurdles were. The ...
I have some VM in Azure whose server class is getting discovered but its' VM instance is not getting discovered, When the discovery is getting triggered following things are happening- 1. In the devices tab of discovery ID 2 records are getting creat...
Our CMDB is being inundated with Duplicate Tasks like the ones shown below. There are items in the Azure Network Interface Card class that have the same identifier - Object ID, as in the Cloud Mgmt Network Interface class. Similarly, items in ...
Hello, I am testing Datadog event integration with ServiceNow. I am able to get a Datadog event to create a ServiceNow event and then an alert, but I can't get it to turn into an Incident no matter what I do. In the Alert Management Rule, I created ...
Hello All We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?
Hello. We have enabled the discovery of Microsoft Certificate Authority (CA) certificates using the Microsoft CA - Certificate Management pattern. We have one CA server with multiple templates, and noticed some errors during discovery. To isolate the...
Hi all, I have a requirement like to return multiple values from script include at a time from glide ajax call and I have to store those values in different variables.Can anyone please let me know how to write a script. I am calling Script include ...
Hi All, We are planning to integrate ServiceNow with Intune. Do we need MID Server for Intune integration with ServiceNow using Microsoft Graph API ? Please need your help! Thanks in advance.
Hi All, Is it possible to suppress this Message from the Discovery Log, we're not ready yet to enable sn_itom_pattern.k8s_create_schedule_enabled in system properties for Kubernetes Discovery - when we get around to it then we will. The logs are fill...