No doubt, Service Catalog is "The Favorite" app for most of us. Requestors like that it provides an intuitive and immersive user interface to make requests or order items. And fulfillers love that it allows a high-level of automation to carry out those requests using workflows.
In past webinars and forum discussions, we've talked a lot about the service catalog user interface, customizations, variable layouts, cart options, troubleshooting tips, etc. This time around, we'd like to take a different angle, and show you just how powerful the workflow engine can be. After all, it's what makes automated fulfillment behind the scenes possible.
So please join me in the webcast on September 27th at 8 am Pacific to dissect and dive deep into the workflows pertaining to service catalog and request management. We will talk about tips and best practices, interdependencies with other platform features like business rules, and we'll uncover some common reasons why workflows may not work as expected.
At ServiceNow, we analyze and learn from the incidents that you open with our customer support or questions you ask on community. We will try to address some common use cases from real customers during this session. Come prepared with your questions, and leverage this opportunity to ask anything technical or functional from our experts and developers on the panel.
Register here and add it to your calendars
Image from: google images > foundationsevents.com
