In this episode of ServiceNow TechBytes, Sean Barrett discusses how you can use the Field Service Management application and geolocation to manage work tasks of any kind that need to be performed by agents in the field.
to iTunes |
This episode covers:
- Ways to use Field Service Management
- Why and how to use the geo-tracking feature
- How Field Service Management relates to other applications in ServiceNow
- Offline support with mobile technology partners
For more information on ServiceNow Field Service Management, please see:
- Product documentation — Field Service Management
- Product documentation — Geolocation
- ServiceNow website - Field Service Management
- Six Ways To Improve Your Field Service Management Operations
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