Access Token Refresh Issue

[MonalishaK]

Hi All,

Can you help me with the below issue?

We are not able to get the access token using refresh token, after sometime access token is getting expired and the record is getting deleted  from oauth_credential table

Thanks and Regards,

Monalisha

[Quinten]

Hi @MonalishaK 

The typical oauth fllow for this is is to first authenticate with client id, client secret, etc, you'll receive 2 types of tokens. One is the access token one is the refresh token. An access token lifespan is often only valid for 30 minutes up to an hour. The Oath script should validate the expiration date of the access token. If the access token is expired, a request is made using the refresh token to get a new access token.

[Ankur Bawiskar]

@MonalishaK 

if your refresh token is having longer expiration and that date has not yet reached then you should be able to generate fresh access token using refresh token.

If refresh token is expired then you need to make a fresh call with credentials to 3rd party to get the refresh token.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[HarinisriK05649]

Hi All,

We’re facing an issue with OAuth token handling. On the initial authentication, both access and refresh tokens are stored correctly. We also have a scheduler that refreshes the token before it expires.

However, while the scheduler works the first time, subsequent runs do not update the expiry details, and eventually the access and refresh token records are automatically removed from the table.

Has anyone encountered this issue or knows what might be causing it?

Thanks.