ACL restricting Reference field options to get selected for end user in a Service Request in Service Portal for a Table(OOB one).

jigyasa
Tera Contributor

‎06-25-2018 12:29 AM

Hi All,

 

There is a reference field in a Service Request whose referred Table "Company" (core_company) (OOB one) has ACL restrictions , so the table is not accessible to end user.

 

So , as a result end user is not able to access the variable options from SR from SP . Kindly , suggest a method so that the options are accessible to the end users also, Is there any property or attribute for the same.

 

Note : I do not want to give the access of the Table through ACL as then it would accessible to all the users, which I do not want.

 

Thanks & Regards,

Jigyasa Batra

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Dubz
Mega Sage

‎06-25-2018 01:03 AM

Hi,

 

You can't bypass an ACL. You can either script the condition to open up access for the users you need to access it or you could get rid of the ACL and control access via a before query business rule or you could populate a custom table with the company data you need to expose to your end users and change the reference field to reference this new table.

 

Cheers

Dave

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